Team Lead
Dynatron Software, Inc.
💵 $95k
📍Remote - Worldwide
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Job highlights
Summary
Join Dynatron Software as a Stay Smart Team Lead and work remotely to assist the Director of Coaching in training and achieving team performance metrics. You will be responsible for new hire and ongoing coach training, ensuring timely filings, and improving client engagement. This role requires at least one year of experience as a coach at Dynatron Software with a proven track record of success. In return, you'll receive excellent benefits, flexible scheduling, professional development opportunities, and a supportive work environment.
Requirements
- Have been a coach within Dynatron Software a minimum of 1 year
- Have had results deemed as an “A - Player” within their reviews
Responsibilities
- Assist in training and education of new coaches assigned to their team
- Provide ongoing training with individual coaches in low performing areas
- Ensure ongoing GM / Executive Management engagement on coaching calls
- Spearhead missing meeting process and ensure this process is being followed
- Assist coaches with “high risk” clients who are potential red flags/ cancels. This could be strategizing or sitting on the meeting as well
- Spearhead engagement during the Start Smart / Stay Smart handoff call
- Assist in engaging clients in attending the Level 2 Workshop
- Assist team in maintaining the highest retention scores possible
- Ensure that no Stay Smart Red Flag Case is open longer than 60 days
- Ensure that each coach achieves 6 Client Testimonials a quarter as well as 3 Sales / Coaching leads quarterly
- Ensure each coach achieves their required New Business / Marketing leads quarterly
- Ensure the overdue warranty filings does not exceed 10%
- Ensure each coach maintains a meeting show rate of 90% or higher each month
Benefits
- Excellent benefits including health, dental, and vision insurance
- Work from home and flexible scheduling depending on job requirements
- Professional development opportunities
- 9 paid holidays
- 15 days PTO
- Home office setup support for remote employees
- A welcome “swag bag” with branded clothing as an official welcome to the team
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