Technical Copywriter

Summary

Join Telnyx's marketing team as a Technical Copywriter to create engaging technical content for blogs, social media, and other channels. You will translate complex telecom and API concepts into clear narratives for a tech-savvy audience. Responsibilities include content research and writing, social media coordination, editing and proofreading, content collaboration, brand storytelling, and general content support. This role requires 1–5+ years of experience in technical copywriting, exceptional writing skills, technical aptitude, strong collaboration and communication skills, and organizational skills. A bachelor's degree is preferred, but equivalent experience is considered. The ideal candidate is passionate about technology and possesses strong tool proficiency.

Requirements

• 1–5+ years of experience in technical copywriting, content writing, or a similar role in a tech company
• You should have a portfolio of written work that demonstrates your ability to explain technical topics clearly to a target audience
• Superior ability to write, edit, and proofread content in English with strong attention to detail
• You can adapt your writing style to different formats and audiences without sacrificing clarity or technical accuracy
• Comfortable diving into technical concepts
• You can quickly understand APIs, SDKs, and other developer tools and translate that knowledge into accessible content
• The ability to incorporate code snippets or sample code into your writing when appropriate, and discuss them intelligently, is required
• Excellent interpersonal skills with a collaborative mindset
• Experience working with subject matter experts (engineers, developers, product managers) to interview and gather information is essential
• You’re receptive to feedback and can iterate on content to satisfy both technical and marketing stakeholders
• Strong project and time management abilities to handle multiple writing projects simultaneously and meet deadlines
• You can prioritize tasks in a fast-paced environment while maintaining high-quality output
• A proactive “get it done” attitude in the face of shifting priorities will serve you well
• Familiarity with content creation and publishing tools (e.g. Google Docs, CMS platforms) and basic knowledge of social media management
• A genuine interest in telecom, cloud technology, and developer communities
• You stay curious and love learning about emerging tech trends so you can create timely, relevant content
• Enthusiasm for Telnyx’s mission to modernize connectivity will help you inspire our readers and users

Responsibilities

• Research industry trends in telecommunications, cloud APIs, and Telnyx products to produce authoritative and insightful content
• Write clear, concise, and engaging technical blog posts, web pages, and articles that resonate with a niche, technically savvy audience
• Use storytelling and real-world examples to demystify complex concepts and highlight Telnyx’s value
• Coordinate with Product Marketing Managers (PMMs) to plan and publish content on Telnyx’s LinkedIn and X (Twitter) accounts
• Craft compelling social media posts and snippets that maintain a consistent voice and engage our community across platforms
• Ensure our social content calendar is filled and aligned with product launches, industry events, and marketing campaigns
• Edit and proofread marketing content provided by PMMs and other team members for clarity, technical accuracy, and consistency
• Polish copy for various materials (blog articles, product announcements, emails, etc.) to ensure it adheres to Telnyx’s style guidelines and quality standards
• Serve as a guardian of our brand tone, correcting grammar and refining messaging so that all content is easy to understand and on-brand
• Work closely with engineers, developers, and product managers to gather the information needed for content creation
• Translate engineer-speak into user-friendly language without losing technical integrity
• Incorporate code snippets or API call examples into blog posts and tutorials when relevant to illustrate how to implement Telnyx solutions
• Collaborate cross-functionally to ensure technical details are accurate and the content aligns with product messaging
• Craft content that positions Telnyx as an innovator and thought leader in the communications space
• Whether it’s a trend analysis post or a how-to guide, frame the messaging to highlight Telnyx’s unique perspective and expertise
• Your writing should reinforce Telnyx’s voice as a high-tech, developer-friendly alternative in the telecom industry, helping to build our audience and substantiate our brand authority
• Assist with other content marketing initiatives and tasks as needed
• This includes contributing to case studies, white papers, customer success stories, email newsletters, and basic product documentation or FAQs
• Ensure all collateral maintains a consistent tone and supports our overall marketing goals
• You’ll also help maintain an organized content library and publishing schedule to keep our output on track

Preferred Qualifications

• Experience in cloud communications, telecom, or software/API platforms is a strong plus
• Bachelor’s degree in English, Communications, Marketing, Computer Science, or a related field is preferred
• Experience with analytics or SEO keyword research is a bonus
• You understand how to optimize content for search visibility and engagement