Rackspace Technology is hiring a
Technical Lead (Fixed Night Shift), Remote - India

Summary

The job is for a Technical Shift Lead with expertise in Multi-Cloud platforms (Google Cloud Platform and Microsoft Azure), Citrix, and Windows environments. The role involves managing and optimizing infrastructure, leading a team, and providing technical leadership. A bachelor's degree, relevant certifications, and at least 10 years of experience are required.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field
• Relevant certifications in GCP, Azure, Citrix, and Windows environments
• Minimum of 10 years of hands-on experience with GCP and Azure
• Proven experience in Citrix and Windows environments
• Previous experience in a technical leadership role

Responsibilities

• Manage and optimize infrastructure across GCP and Azure
• Design and implement cloud solutions to meet business requirements
• Ensure the security, availability, and performance of cloud environments
• Provide technical leadership in Citrix and Windows environments
• Troubleshoot and resolve issues related to Citrix and Windows systems
• Oversee day-to-day operations of the technical shift
• Monitor system performance and ensure SLAs are met
• Implement and improve operational procedures and workflows
• Lead and mentor a team of L1 & L2 technicians
• Provide guidance and support to team members
• Conduct training sessions to enhance technical skills within the team
• Collaborate with cross-functional teams to address technical issues
• Work closely with other technical leads to ensure seamless integration and communication
• Participate in on-call rotations and respond to critical incidents

Preferred Qualifications

Additional certifications or advanced degrees may be beneficial