Rackspace Technology is hiring a
Technical Lead (Fixed Night Shift), Remote - India
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Summary
The job is for a Technical Shift Lead with expertise in Multi-Cloud platforms (Google Cloud Platform and Microsoft Azure), Citrix, and Windows environments. The role involves managing and optimizing infrastructure, leading a team, and providing technical leadership. A bachelor's degree, relevant certifications, and at least 10 years of experience are required.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or related field
- Relevant certifications in GCP, Azure, Citrix, and Windows environments
- Minimum of 10 years of hands-on experience with GCP and Azure
- Proven experience in Citrix and Windows environments
- Previous experience in a technical leadership role
Responsibilities
- Manage and optimize infrastructure across GCP and Azure
- Design and implement cloud solutions to meet business requirements
- Ensure the security, availability, and performance of cloud environments
- Provide technical leadership in Citrix and Windows environments
- Troubleshoot and resolve issues related to Citrix and Windows systems
- Oversee day-to-day operations of the technical shift
- Monitor system performance and ensure SLAs are met
- Implement and improve operational procedures and workflows
- Lead and mentor a team of L1 & L2 technicians
- Provide guidance and support to team members
- Conduct training sessions to enhance technical skills within the team
- Collaborate with cross-functional teams to address technical issues
- Work closely with other technical leads to ensure seamless integration and communication
- Participate in on-call rotations and respond to critical incidents
Preferred Qualifications
Additional certifications or advanced degrees may be beneficial
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