Technical Operations Manager

Summary

Join Lob, a venture-backed company revolutionizing postal mail, as their Technical Operations Manager. You will spearhead product initiatives within the Supply Team, focusing on supply chain-oriented products and customer-facing projects. This role requires strong product management skills and the ability to bridge technical development and market delivery. Key responsibilities include product development and management, managing USPS product launches, cross-functional collaboration, operational improvement, and market analysis. The ideal candidate will possess at least 2+ years of experience in product management or a related field, a Bachelor's degree, and strong analytical and problem-solving skills. Lob offers a competitive salary, restricted stock units, and remote work opportunities in various states.

Requirements

• At least 2+ years in product management or a closely related field of technical ownership
• Bachelor’s degree in Business, Engineering, Supply Chain Management, or related fields
• Strong analytical and problem-solving capabilities
• Proficient in SQL and familiar with API testing and development tools such as Postman
• Excellent communication and team collaboration skills

Responsibilities

• Lead the development and lifecycle management of products related to the supply chain, ensuring they fulfill market needs and align with organizational goals
• Manage specific product launches that incorporate USPS-based solutions, aligning with broader business objectives while adhering to regulatory standards
• Engage with various internal teams, including sales, marketing, and customer support, to drive product success and ensure seamless market entry
• Apply operational and supply chain expertise to enhance product development processes, focusing on efficiency and effectiveness in production and delivery
• Perform thorough market research and competitor analysis to guide strategic product decisions and position products competitively

Preferred Qualifications

• Experience in operations, supply chain management, mailing, LSS, or manufacturing
• Advanced degrees or certifications in product management or operational logistics
• Experience in mailing, supply chain, manufacturing, or other operational roles
• Detail-oriented, proactive, and capable of managing multiple priorities. Should be adaptable and customer-focused, with a drive to integrate product and operational strategies effectively

Benefits

• Base salary: $92,000 - $112,500
• Restricted Stock Units
• Growth Opportunities: This role is designed to offer significant advancement within product management and supply chain functions, potentially leading to higher strategic or operational roles
• Training and Development: Commitment to continuous professional development through industry-specific training, workshops, and seminars
• We offer remote working opportunities in AZ, CA, CO, DC, FL, GA, IA, IL, MA, MD, MI, MN, NE, NC, NH, NJ, NV, NY, OH, OR, PA, RI, TN, TX, UT, and WA, unless specified otherwise in the job description above