Technical Partnerships Manager

Summary

Join Xentral as the primary point of contact for integration partners, supporting external vendors in integrating with Xentral technologies (API, Webhooks). Coordinate external integrations with internal teams, evaluate customer benefits and business potential, and advise technology partners on developing their own apps/modules. You will also manage Xentral-Connect partners and develop a quality assurance process for external integrations and apps, including certification and upgrade management. This role requires a Bachelor's or Master's degree in IT or a technical field with at least 3 years of experience in implementing and applying ERP systems. Strong project management skills and experience in analyzing customer requirements are essential. The position offers flexible work arrangements, competitive compensation, comprehensive benefits, professional development opportunities, and a diverse and inclusive work environment.

Requirements

• Hold a Bachelor's or Master's degree in an IT or technical field
• Possess at least 3 years of practical experience in implementing and applying ERP systems
• Have strong project management skills
• Have experience in analyzing customer requirements and implementing technical solutions, ideally in the e-commerce sector
• Possess proactive and customer-oriented work methods and the ability to work in a team-oriented environment
• Be fluent in German and English

Responsibilities

• Support integration partners with questions regarding Xentral integrations, including documentation and technologies (e.g., API, Webhooks)
• Coordinate with internal teams (Product & Engineering, Commercial) to evaluate the added value of external integrations for customers and Xentral
• Advise technology partners on best practices, solution design, and architecture for self-developed apps/modules
• Support Xentral Connect Partners using Xentral Connect for customer integrations
• Develop and implement a quality assurance process: test, certify, and manage upgrades for external integrations and apps
• Evaluate the business potential of new integrations to ensure they meet customer needs and Xentral's business objectives

Benefits

• Flexible Work Environment: Enjoy remote work options across Europe or from our office-hubs in Augsburg, Amsterdam, Berlin, Munich, and Lohne (Oldenburg), along with flexible working hours
• Competitive Compensation & Comprehensive Benefits: Attractive salary packages and a generous leave policy that includes 28 annual leave days, special leave days, and nursing care days. Our comprehensive benefits package also provides a monthly voucher to choose from a variety of providers, including Urban Sports Club, grocery stores, entertainment, and lifestyle options. Additionally, we equip all employees with state-of-the-art home office equipment and offer a 50% subsidy on private pension plans for permanent employees in Germany
• Professional Growth & Development: Benefit from a significant budget dedicated to learning and personal development, supporting your career growth and continuous learning
• Inclusive & Engaging Culture: Participate in virtual and in-person company events and in our yearly culture connect days, fostering a collaborative and vibrant company culture with minimal hierarchies and respectful communication
• Diverse & International Team: Work alongside a multicultural and international team across 17 different work locations within Europe and 32 nationalities, embracing diversity and a global perspective