Technical Penetration Test Manager

Summary

Join Bugcrowd as a Technical Pentest Manager and become a trusted advisor to our customers, managing penetration testing engagements on our platform. You will work closely with various teams, including sales, technical sales, pen testers, and Hacker Success, to ensure successful project delivery. Leverage your expertise in penetration testing methodologies to scope tests and communicate effectively with diverse stakeholders. This high-energy role requires strong technical skills, excellent communication, and the ability to manage multiple priorities in a fast-paced environment. The ideal candidate thrives under pressure, excels at context switching, and is committed to continuous improvement. This position is based in the UK, ideally in the Brighton area.

Requirements

• 3+ years experience in penetration testing or offensive security roles
• 2+ years experience in engagement or project management within a consulting or delivery-based business
• Broad understanding of multiple penetration testing methodologies, including but not limited to IoT, LLM, cryptography, network infrastructure, web applications, mobile platforms, and APIs
• Excellent verbal and written communication abilities, capable of tailoring messages to various audiences, from technical staff to executive leadership
• Strong commitment to customer satisfaction, acting as an advocate and trusted advisor to build long-term relationships
• Ability to effectively collaborate with a diverse, global community of hackers and security professionals
• Proven ability to work under pressure, meet deadlines, and manage multiple projects simultaneously
• Strong analytical thinking with a proactive approach to identifying and solving complex problems
• Flexibility to adjust to changing priorities in a rapidly evolving environment
• Demonstrated ability to work independently, take initiative, and drive projects to completion without close supervision
• High levels of enthusiasm and a genuine passion for cybersecurity and offensive security practices
• Commitment to personal and professional growth, staying current with industry developments and best practices
• Strong interpersonal skills, including empathy, open-mindedness, and the ability to build positive relationships across teams

Responsibilities

• Serve as a trusted advisor to customers, understanding their needs and advocating on their behalf to ensure successful outcomes
• Manage multiple penetration testing engagements end-to-end, ensuring they are delivered on time and meet or exceed customer expectations
• Accurately scope penetration tests across various domains, including network, web applications, mobile, and APIs
• Work closely with sales, technical sales, pen testers, crowd members, and the Hacker Success team to coordinate efforts and resources
• Effectively communicate complex offensive security concepts to a diverse range of stakeholders, including technical and non-technical audiences
• Engage with hackers from around the world, facilitating clear communication and collaboration across different time zones and cultures
• Operate efficiently under tight deadlines, managing multiple priorities and regularly switching contexts without compromising quality
• Proactively identify and resolve issues that arise during engagements, employing strong analytical and critical thinking skills
• Stay up-to-date with the latest trends and advancements in offensive security, continuously seeking ways to improve processes and methodologies
• Demonstrate the ability to work with little to no supervision, taking initiative and ownership of responsibilities
• Exhibit strong interpersonal skills, including open-mindedness, adaptability, and the ability to build rapport with both internal teams and external partners

Preferred Qualifications

Experience with PTaaS platforms and working with a global community of security researchers is a plus

Benefits

Potential of a hybrid flexible schedule in our Brighton office; otherwise remote