Remote Technical Pentest Manager

Summary

Join Bugcrowd, a dynamic and rapidly growing organization, as a Technical Pentest Manager to support customers running Penetration Testing as a Service (PTaaS) on the Bugcrowd platform. In this high-energy role, you will act as a trusted advisor and advocate for our customers, working closely with sales, technical sales, pen testers, crowd members, and teams like Hacker Success.

Requirements

• 3+ years experience in penetration testing or offensive security roles
• 2+ years experience in engagement or project management within a consulting or delivery-based business
• Experience with PTaaS platforms and working with a global community of security researchers is a plus
• Broad understanding of multiple penetration testing methodologies, including but not limited to IoT, LLM, cryptography, network infrastructure, web applications, mobile platforms, and APIs
• Excellent verbal and written communication abilities, capable of tailoring messages to various audiences, from technical staff to executive leadership
• Strong commitment to customer satisfaction, acting as an advocate and trusted advisor to build long-term relationships
• Ability to effectively collaborate with a diverse, global community of hackers and security professionals
• Proven ability to work under pressure, meet deadlines, and manage multiple projects simultaneously
• Strong analytical thinking with a proactive approach to identifying and solving complex problems
• Flexibility to adjust to changing priorities in a rapidly evolving environment
• Demonstrated ability to work independently, take initiative, and drive projects to completion without close supervision
• High levels of enthusiasm and a genuine passion for cybersecurity and offensive security practices
• Commitment to personal and professional growth, staying current with industry developments and best practices
• Strong interpersonal skills, including empathy, open-mindedness, and the ability to build positive relationships across teams

Responsibilities

• Serve as a trusted advisor to customers, understanding their needs and advocating on their behalf to ensure successful outcomes
• Manage multiple penetration testing engagements end-to-end, ensuring they are delivered on time and meet or exceed customer expectations
• Accurately scope penetration tests across various domains, including network, web applications, mobile, and APIs
• Work closely with sales, technical sales, pen testers, crowd members, and the Hacker Success team to coordinate efforts and resources
• Effectively communicate complex offensive security concepts to a diverse range of stakeholders, including technical and non-technical audiences
• Engage with hackers from around the world, facilitating clear communication and collaboration across different time zones and cultures
• Operate efficiently under tight deadlines, managing multiple priorities and regularly switching contexts without compromising quality
• Proactively identify and resolve issues that arise during engagements, employing strong analytical and critical thinking skills
• Stay up-to-date with the latest trends and advancements in offensive security, continuously seeking ways to improve processes and methodologies