Technical Publications Editor, Principal

Summary

Join Palo Alto Networks as a Principal Technical Editor for Cortex Research and hone your skills communicating high-quality cybersecurity research. You will collaborate with researchers and various teams to ensure clear communication of research findings through articles, videos, and other materials. Responsibilities include working with researchers to create publication-ready content, reviewing for accuracy and style, assisting with SEO, and managing communications across global teams. This role requires 7+ years of relevant technical writing or editing experience, native English fluency, and proven experience in cybersecurity research content creation. Strong communication, editing, and attention to detail are essential. Additional experience with WordPress, HTML, and multimedia production is beneficial.

Requirements

• 7+ years of relevant technical writing or editing in a research publication environment (academic, nonprofit or corporate) required
• Native English speaker or English level equivalent to CEFR’s C2 level requirements
• Proven experience writing or editing cybersecurity research content, including topics such as malware, APT, vulnerabilities, incident response, penetration testing, threat intelligence briefings
• Able to understand highly technical cybersecurity content and improve how it is communicated to a broad audience
• Strong communicator with extraordinary writing, communication and editing skills
• Strong attention to detail
• Knowledge of SEO best practices
• Self-starter and highly motivated, with ability to be productive working remotely in a fast-paced, deadline-driven environment
• Knowledge of AP style, and a willingness to collaborate to determine a consistent style for rapidly changing industry terms
• Experience in online content production
• Deep knowledge of Google Workspace, especially features used in asynchronous collaboration
• Proven ability to manage communications and meet deadlines across complex, global stakeholder groups, with experience working in a multicultural environment and coordinating across different time zones

Responsibilities

• Work with researchers to ensure high-quality, accurate, well-written pieces that are ready for publication through our Threat Research Center, social media and other properties
• Assist researchers with understanding how to translate research into clear storytelling that resonates with media and other non-technical audiences
• Review pieces for clarity, accuracy, grammar, spelling, punctuation, content, brand consistency and style
• Make necessary corrections and/or coordinate with other teams to identify who can resolve outstanding issues in a piece
• Assist researchers in shaping posts in a manner aligned with SEO best practices
• Assist with producing metadata to accompany research posts, such as writing alt text to accompany key images
• Assist with quality assurance for pieces related to Cortex research such as landing pages, webinars, etc
• Maintain awareness of when additional notification and coordination is necessary in order to responsibly disclose our research
• Be available to give feedback and advice to researchers and others producing content around our research
• Work with the publishing team to clearly communicate the status of research blogs as they move through our internal processes
• Work with the publishing team in our ongoing effort to improve our guidelines, processes and scheduling

Preferred Qualifications

• An advanced degree related to communications and/or cybersecurity or equivalent military experience
• Knowledge of WordPress and/or HTML
• Experience with social media scheduling tools
• Experience with multimedia production
• Experience with Adobe Analytics, Google Analytics or similar
• Familiarity with project management processes and/or software

Benefits

• FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees
• Mental and financial health resources
• Personalized learning opportunities