Technical Support Engineer

Summary

Join our growing team at Navarino as a Technical Support Engineer and be part of providing five-star customer service. You will provide technical support for network and system related issues, monitor product operation, and work in a dynamic environment with excellent working conditions.

Requirements

• Four-year degree in Computer Engineering, Telecommunications or equivalent
• Good understanding of OSI Layer, TCP/IP networking and firewall
• Good understanding in networking products and technology such as routing and switching
• Fluent in written and spoken English
• Cisco Certified Network Associate (CCNA)
• Linux basic user knowledge

Responsibilities

• Provide technical service-related support to customers for all our products and services
• Monitor the smooth operation of our products

Preferred Qualifications

• Two-year experience in customer support
• Red Hat Certified System Administrator (RHCSA)
• Experience in satellite communications (Inmarsat, VSAT, Iridium)

Benefits

• An attractive financial package
• Excellent working conditions with a good work-life balance
• A generous bonus, announced yearly, based on overall company’s performance and your contributions to our team's success
• Flexibility and choice in arranging (together with manager) your work schedule and your remote work preferences
• Personal development and training opportunities to continue your professional growth, skills and knowledge
• A working environment certified as a “Great Place to Work” for three years in a row (2022, 2023 & 2024)