Wasabi Technologies is hiring a
Technical Support Engineer in United States

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Technical Support Engineer
🏢 Wasabi Technologies
💵 ~$180k-$230k
📍United States
📅 Posted on Jul 11, 2024

Summary

The job is for a Technical Support Engineer at Wasabi, a fast-growing cloud storage company. The role involves supporting enterprise customers, partners, and engaging with global teams to enhance the service. Remote work is available within the United States.

Requirements

  • Must have hands on experience with AWS S3 Cloud Storage
  • Bachelor of Science degree in a technical field or 4+ years of relevant work experience
  • 1+ years of experience in technical support, network, cloud operations
  • Experience supporting mission critical systems that operate 24x7x365
  • Understanding of Backup Software, Applications using APIs & SDKs
  • Understanding of Linux and Networking protocols such as HTTP, TCP/IP, DNS, TLS

Responsibilities

  • Help our enterprise customers integrate their applications with Wasabi
  • Assist our partners in successfully deploying Wasabi into their customer environments
  • Explore the inner workings of the S3 protocol and how it communicates with Wasabi’s services
  • Engage with Wasabi sales and development engineers worldwide to enhance our service
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