Technical Writer, Software Documentation Specialist

Summary

Join Yopeso, a 19-year-old software company with over 250 employees, as a Technical Writer. You will be responsible for creating, maintaining, and organizing technical documentation to support our development and engineering teams. This role requires strong technical writing skills, experience with Confluence, and the ability to work independently and collaboratively. We offer competitive remuneration, remote work, 24 days off plus floating days, private health services, flexible benefits, a referral bonus scheme, team events, training and development opportunities, and professional certifications. Your work will directly impact our team's efficiency and documentation quality. We value authenticity, curiosity, and ambition in our employees.

Requirements

• 2+ years of experience in technical writing, ideally in the software or energy industries
• Previous experience working with Confluence or similar wiki-based documentation platforms
• Strong knowledge of Confluence and content management systems, with the ability to structure and organize documentation effectively
• Excellent English language skills, with exceptional attention to grammar, clarity, and detail
• Proactive and Investigative: Ability to work independently with partial information, conducting research, and proactively seeking answers to complete documentation tasks
• Organized and Detail-Oriented: Exceptional organizational skills to manage multiple documentation projects, ensuring high quality and consistency across all content
• Collaborative: Comfortable working with development and product teams to stay informed and clarify technical information as needed

Responsibilities

• Create and maintain comprehensive documentation, including How-Tos, process descriptions, technical specifications, and release notes
• Ensure all documentation tools are up-to-date, organized, and accessible to support ongoing development needs
• Take ownership of our Confluence wiki by updating content, maintaining structure, and ensuring documentation quality and consistency
• Regularly review and refine existing documentation to enhance clarity, accuracy, and usability for both technical and non-technical audiences
• Work independently to gather missing or incomplete information by consulting with developers, conducting research, and investigating internal resources
• Collaborate with cross-functional teams to stay updated on product developments and ensure documentation aligns with the latest software releases
• Create, format, and publish release notes for software updates, clearly highlighting changes, fixes, and new features for end-users and stakeholders
• Coordinate with product and development teams to ensure release notes are accurate and informative

Preferred Qualifications

Basic knowledge of HTML or markup languages (e.g., Markdown) is a plus

Benefits

• Competitive remuneration
• Remote work
• 24 days off per year and floating days
• Private clinic health services Regina Maria Medical Insurance
• Flexible benefits through Up multibenefits platform
• Referral bonus scheme
• Team events, online or at the office
• Training and development opportunities with allocated budget
• Professional Certifications
• Knowledge sharing context