Telehealth Nurse

Summary

Join Hey Jane, a telehealth reproductive and sexual health care company, as a Registered Nurse (RN) and provide direct education, counseling, and clinical care to patients undergoing medication abortion treatment. This full-time, remote position offers a competitive salary ($90,000-$93,000/yr plus equity) and benefits. You will triage and assess patient complaints, provide care education via text or phone, and collaborate with providers. The ideal candidate possesses a BSN, 2+ years of clinical nursing experience, and experience in abortion care or related fields. Additional preferred qualifications include bilingualism in Spanish and telehealth experience. Hey Jane is committed to reproductive justice and creating an inclusive workplace.

Requirements

• BSN prepared RN from an accredited nursing education program
• 2+ clinical nursing experience
• Active state licensure (RN) and licensed in one or more of the following states: CA, CO, IL, NJ, NY, WA, VA
• RN experience in either direct abortion care/L&D/Outpatient OBGYN or Fertility
• Excellent decision-making skills and verbal and written communication skills
• Great organizational and time management skills
• Demonstrated experience in working with diverse groups, including diversity in race, ethnicity, economic status, and educational background
• Skilled at using online tools and technology to deliver care and communicate with patients
• Comfort in counseling on sensitive health issues, such as abortion and birth control
• Commitment to reproductive justice, and ability to provide judgment-free abortion care
• Demonstrated understanding of regulatory requirements and organizational policies relating to patient information and consultation services
• Eager to engage in constant process improvement to help refine tools and operations for improved care delivery
• 1+ years providing abortion care

Responsibilities

• Triage and assess patient complaints, providing education, interventions, and referrals as appropriate
• Completing nursing assessments
• Provide care education to patients through text or over the phone
• Taking occasional after hours on-call (compensated)
• Collaboration with providers and other departments
• Adhere to compliance guidelines throughout processes (OSHA, FDA, HIPAA)
• Review medical intakes and determine patient eligibility for treatment

Preferred Qualifications

• Bilingual in Spanish
• Startup experience
• Experience in clinical telephone triage
• Competency in providing trauma-informed care
• 1+ year of telehealth experience
• Compact RN license

Benefits

• $90,000-$93,000/yr plus equity
• Generous PTO
• Health benefits