Natera is hiring a
Test Coordinator Phlebotomist

Summary

Join Natera, a global leader in cell-free DNA testing, as a Phlebotomist to work with our dedicated team and contribute to changing the management of disease worldwide. As a Phlebotomist, you will split clinical and administrative duties, including patient communications, data entry, and specimen collection. You will also work from home time for patient scheduling and communications. This role requires a minimum of 2 years of phlebotomy experience, oncology experience required, and a High School Diploma (or equivalent) is required.

Requirements

• Minimum of 2 years of phlebotomy experience, oncology experience required
• BS/BA degree (preferred)
• High School Diploma (or equivalent) required
• Phlebotomy Certificate (if required by State)

Responsibilities

• Split clinical and administrative duties: Patient communications, including draw and timing requirements
• Administrative duties, such as accessing patient information and reports in Electronic Medical Record (EMR), scheduling patients, aligning available blood draw times to clinic requirements, etc
• Work from home time to be noted on timecard, submitted weekly
• Requires tracking and data entry for each draw completed, including billing information when applicable
• Verifies test requisitions by comparing information with EMR information, bringing discrepancies to the attention of unit personnel and/or resolving missing information fields
• Verifies patient by reading and securing patient identification
• Obtains blood specimens by performing venipunctures
• Maintains specimen integrity by using aseptic technique, following department procedures; observes isolation procedures
• Tracks collected specimens by initialing, dating, and noting times of collection; maintaining daily tallies of collections performed
• Maintains quality results by following department procedures and testing schedule; recording results in the quality-control log, identifies and reports needed changes to process
• Maintains safe, secure, and healthy work environment by following CAP CLIA standards and procedures, following with compliance and/or legal regulations
• Work with assigned field team and internal channels to maintain & support existing customers
• Successfully drive completion and efficiency rates set by the business unit
• Articulate product and program specifics to the Natera patient community and interested parties
• Identifies, nurtures and grows patient relationships to influence, schedule, and renew ongoing Natera testing
• Makes required outbound calls as set by the business needs
• Resolves unusual test orders by contacting the physician, pathologist, nursing station, or reference laboratory; refers unresolved orders back to the originator for further clarification; notifies clinic contact/supervisor of unresolved orders
• Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and/or participating in professional organizations
• Enhances phlebotomy department reputation by accepting ownership for accomplishing new and different requests; explores opportunities to add value to patient experience

Benefits

• Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents
• Free testing in addition to fertility care benefits
• Pregnancy and baby bonding leave
• 401k benefits
• Commuter benefits