Remote Threat Response Engineer

Summary

Join Red Canary's Threat Response Engineering team as a virtual boots-on-the-ground expert responsible for remediating threats detected in customer environments. You will analyze, contain, and remediate threats using Red Canary's platform and customer security products, providing detailed reports to customers. Collaborate with other teams to enhance response strategies and develop new remediation methods. Engage with customers during setup and response activities. This role requires a strong understanding of operating systems, network communication, and EDR products, along with excellent analytical and communication skills. Red Canary offers a comprehensive benefits package including 100% paid medical, dental, and vision premiums, flexible time off, a health reimbursement account, a flexible work environment, and paid parental leave.

Requirements

• Understanding the fundamentals of internal system functionality of Windows and MacOS operating systems
• Understanding of network communication
• Strong analytical and problem-solving skills
• Experience with or the capacity to master Endpoint Detection and Response (EDR) products including CarbonBlack, CrowdStrike, Microsoft Defender for Endpoint, and SentinelOne
• Understanding of enterprise technology, network controls, and security operations
• Ability to work in a fast-paced, operational environment and successfully prioritize important tasks
• Professional and articulate with excellent written and verbal communication skills
• Deep interest in understanding and staying current with the latest adversary tactics and techniques
• Experience responding to security events/threats

Responsibilities

• Use Red Canary’s detection platform, detected threat information, and our customers’ security products to analyze, contain, and remediate threats in the customers’ environments
• Provide customers with verbose reports of the actions taken to ensure they understand what you did to clean up their environment and protect them from further damage
• Identify effective response strategies to further enhance the security posture of Red Canary customers
• Actively engage and collaborate with the Detection Engineering, Threat Hunting, and Engineering teams to develop new ways of performing timely remediation of identified threats
• Engage with customers during the setup of Active Remediation and response activity

Preferred Qualifications

Experience with or familiarity with various Cloud, SaaS, and Identity security products

Benefits

• 100% Paid Premiums- Red Canary pays 100% of your medical, dental and vision premiums for you and your dependents. No waiting period
• Fertility Benefits- All new hires are eligible for benefits as of their first day
• Flexible Time Off- Take the vacation and sick time you need
• Health Reimbursement Account- Fully funded by Red Canary to offset out of pocket expenses such as deductibles, coinsurance and copays
• Flexible Work Environment- With 60% remote workforce, Canaries can work from virtually almost anywhere
• Paid Parental Leave- Full base pay to bond/care for your new child