Trade Compliance Program Manager

Summary

Join Western Digital's Global Trade Compliance team and oversee, enhance, and maintain customs compliance programs. You will develop SOPs and training, manage customs registrations and licenses, and monitor the impact of global customs changes. Responsibilities include contributing to ERP system enhancements, working with cross-functional teams, and resolving customs-related issues. You will also support export control programs and oversee the accuracy of trade records. This role requires a BS/BA degree, 8+ years of import/export compliance experience, and a solid understanding of customs regulations and US export controls. Western Digital offers a comprehensive benefits package.

Requirements

• BS/BA degree required
• 8+ years of direct import and export compliance experience, preferably with semiconductor or technology industry
• Solid understanding of the Section 301 Tariffs, and Reconciliation programs, HTS and ECCN classifications
• Comprehensive knowledge of Customs Regulations, Valuations policies and US export controls
• Proven experience with Trade classifications
• Experience conducting trade compliance risk assessments
• Critical thinking, diligence, excellent problem solving and record retention skills; ability to work successfully in a global, cross-functional, multi-cultural team environment
• Ability to learn new and different technologies and stay abreast of emerging technologies
• Ability to communicate cross-functionally and contribute to strategic initiatives
• Excellent analytical skills and ability to detect trade compliance risks and vulnerabilities
• Skilled in MS Office suite of products (including MS Teams)
• Effective written and verbal communication skills; ability to communicate technical details to various stakeholders; able to quickly adjust priorities to meet business needs

Responsibilities

• Help drive the development of SOPs and training and the refinement and implementation of customs and import compliance-related processes and best practices
• Manage the Company’s customs registrations and licenses, reconciliation, and drawback programs
• Monitor and assess impact of local and global customs changes and related laws and regulations, ability to summarize and provide guidance to mitigate risk (e.g., Section 301, USITC litigation cases, Forced Labor, Preferential Trade Agreements, Supply Chain Due Diligence, etc.)
• Contribute to ERP and other business systems enhancement including drafting business requirements, technical specifications, and test scenarios associated with systemic Trade controls
• Work closely with cross-functional teams and global business partners to ensure socialization and alignment of Customs and other Trade requirements
• Serve as the resource for internal business partners, providing compliance information, including guidance on procedures, risks, and Trade data management
• Coordinate with internal teams, customs brokers, logistics providers, and government agencies to resolve customs-related issues and inquiries
• Support oversight and enhancement of export control programs including parties screening, end-user/end-use controls, licensing, commodity control assessment, and anti-diversion risk controls
• Work with local and regional resources to monitor, assess, and communicate the impacts of global customs changes and related laws and regulations
• Oversee the accuracy, completeness, and retention policy of Company’s Trade records including conducting regular audits of import processes and transactional activities to ensure compliance with Trade regulations and internal policies
• Support the development of SOPs and training and the refinement and implementation of Customs compliance-related processes and best practices

Preferred Qualifications

• Brokers License
• Oracle GTM proficiency
• Salesforce

Benefits

• Paid vacation time
• Paid sick leave
• Medical/dental/vision insurance
• Life, accident and disability insurance
• Tax-advantaged flexible spending and health savings accounts
• Employee assistance program
• Other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity
• Tuition reimbursement
• Transit
• The Applause Program
• Employee stock purchase plan
• The Western Digital Savings 401(k) Plan
• Short-Term Incentive (STI) Plan
• Long-Term Incentive (LTI) program
• Restricted stock units (RSUs) or cash equivalents