Trainer and Developer

Summary

Join Lyra Health, a company transforming mental health care, as a Trainer & Content Developer. This role requires a mental health professional with strong facilitation skills and a passion for organizational development. You will deliver psychosocial training sessions, support teams through change, and develop engaging, research-informed content. This position offers the opportunity to make a meaningful impact on individual and organizational well-being.

Requirements

• Professional Degree in Social Sciences with Counselling Qualification (e.g. Psychologist, Social Worker, Registered Counsellor, Coach)
• Currently registered with relevant Professional board
• 2-3 years’ experience in Training and/or Counselling (ideally within EAP or corporate environments)
• If experience is lacking, candidate will be considered if he or she can demonstrate proficiency in both Training and Counselling
• Experience in developing content for Training purposes, or able to demonstrate proficiency in content development (primarily psychosocial)
• Fluent in French and English
• Professionalism, maturity and excellent customer-facing manner
• Sound time management and personal calendar management
• Able to work independently and proactively, strong work ethic
• Sound understanding of psychosocial constructs and able to explain these effectively
• Ability to research and curate up to date information and best practice in psychosocial fields
• Strong communicator and confident presenter
• Administrative competence (data, documents and emails)
• Due to remote/ hybrid working environment, stable and reliable internet connection is needed
• Access to transport and ability to travel required on occasion

Responsibilities

• Responsible for delivering Lyra’s training to clients (primarily psychosocial)
• Will be responsible for trainings that require psychological skill-set and expertise as well as organisational development and culture related skills
• Provide group Emotional Impact Sessions (e.g. debriefing, containment and problem solving / directing a way forward around organisational change, restructure, retrenchment, loss, discord etc.)
• Facilitate team Realignment sessions for groups in discord or going through challenges
• Conduct assessment interviews for Team Audits
• Assist with short psychoeducation sessions where needed
• Provide ad hoc counselling-related support to clinical teams on occasion
• Develop new engaging training content and refresh older training content for Lyra (research current information and up to date best practice)
• Develop updates to existing Training Content where necessary
• Collect and record Event details (registers, customer feedback, service impact)
• Compile reports for events where appropriate, provide recommendations where needed