Training And Learning Manager

Summary

Join Roadsurfer, a fast-growing company with a great team spirit, and help shape the future of outdoor travel. As a Training Specialist, you will lead onboarding and on-site training sessions for new team members, create online learning content, and develop training resources. You will travel extensively within North America, requiring a valid passport and the ability to travel up to 80% of the time. Roadsurfer offers a competitive salary, healthcare reimbursement, a collaborative work environment, and opportunities for career advancement. Additional benefits include an annual camper rental allowance, 401k matching, telehealth, PTO, and sick leave.

Requirements

• Possess strong communication and presentation skills
• Have at least 1-2 years of training or learning experience, ideally in a fast-paced environment
• Be independent and flexible, ready to travel across cities and countries as needed
• Be a constructive feedback giver and receiver, committed to continuous growth
• Possess empathy and patience to support and guide team members effectively
• Be fluent in English
• Have the ability to travel up to 80% of the time within the continental US and Canada
• Possess a valid passport

Responsibilities

• Lead training sessions for new team members, ensuring they are "road-ready" and prepared for success
• Travel to different locations to deliver hands-on training sessions, establishing consistent knowledge and service standards across all stations
• Create and lead interactive online training sessions using digital tools
• Collaborate with internal teams to share essential information and updates with team members
• Create and refine training materials, guides, and resources to make learning effective

Preferred Qualifications

• Have additional languages
• Possess Training & Development Certifications
• Have a Bachelor's Degree in a related field

Benefits

• Competitive salary and Healthcare Reimbursement (full-time employees only)
• Opportunity to work in a dynamic and growing company
• A collaborative and supportive work environment
• Opportunities for career advancement within the organization
• Annual Camper Rental Allowance
• 401k with 1% matching
• Telehealth & Teletherapy through Doctegrity
• Up to 20 days of PTO accrued as you work
• 48 hours of sick leave annually