Remote Triage Analyst

Summary

Join HackerOne's global community of security researchers as a Triage Analyst, based out of Pune, India. As the first point of contact for incoming vulnerability reports, you will focus on initial intake, evaluation, and assignment of these reports to ensure they are directed to the appropriate triage team members for further analysis.

Requirements

• 1+ years of experience working on vulnerability disclosure and bug bounty programs
• 1+ years of experience of web application security testing
• Basic web and mobile application security understanding, including familiarity with the OWASP Top 10
• Experience using basic security testing tools (e.g., Burpsuite)
• Strong attention to detail and ability to follow procedures for initial report intake
• Excellent written and verbal communication skills
• Self-motivated with a willingness to learn and grow within the security field
• Excellent decision making skills
• Willingness to commute to a WeWork in Pune if needed or on a regular basis
• Able to work shift work. We are hiring for 12 positions with ranging shifts: 8am - 5pm IST, 12:30-9.30pm IST, and 6.30pm - 3.30am IST
• English fluency

Responsibilities

• Initial Intake: Receive and process incoming vulnerability reports, ensuring that all necessary information is included before passing them on to the triage team
• Preliminary Assessment: Conduct an initial assessment of the reports to identify obvious false positives and ensure they align with the program’s scope
• Collaboration: Work closely with the triage team to ensure smooth handoff and follow-up on any required additional information from hackers
• Documentation: Assist in maintaining accurate records of report intake and initial findings, supporting the team in tracking and prioritizing reports
• Communication: Provide clear and concise communication with hackers regarding the status of their submissions and any missing details required for further evaluation
• Continuous Learning: Stay updated on the latest security trends and vulnerabilities to enhance your understanding and support your growth within the triage team
• Validation: Responsible for validating quick wins, including redundant or basic vulnerabilities, ensuring they are efficiently and accurately assessed due to their ease and speed of validation