Remote Trust and Safety Moderator, Arabic (Video Games)

Summary

Join us in our mission to build engaging player communities and offer outstanding experiences! As a Moderator, your mission is to create a safe and positive gaming environment for all players and communities. You will play a vital role in protecting gamers from harmful content, including harassment, hate speech, and unnecessary violence.

Requirements

• Excellent written and verbal communication skills in English to effectively communicate with team members and stakeholders
• Mastery in C1-C2 level Arabic proficiency
• Emotional stability, self-awareness, and strong auto-analysis skills to handle challenging situations with composure and make well-informed decisions

Responsibilities

• Moderate digital content, including text, images, and videos, with a keen eye for identifying harmful or inappropriate material
• Collaborate with internal teams, addressing project-related requests and maintaining seamless communication channels
• Audit and assess interactions, ensuring they are rated accurately based on their severity level
• Compile and report trends and improvement opportunities from audits, translating them into actionable data for process enhancements
• Actively participate in feature testing and tool improvements, contributing to the continuous refinement of content moderation practices

Benefits

• Private medical care option
• MyBenefit system
• Multisport card
• Subsidy for glasses
• Employee Assistance Program with personal, legal and financial counselling services