Trust & Safety Policy - Legal Removals Policy Senior Specialist

Summary

Join Reddit's Trust & Safety Policy (TSP) team as a Senior Specialist and handle legal removal requests from governments, law enforcement, and private parties. You will review user data policy issues, manage high-risk escalations, and identify trends to influence program objectives. This role requires defining operational metrics, improving processes, and collaborating with various teams. You will also participate in the emergency on-call rotation. The position requires 4+ years of relevant experience and native proficiency in Turkish. The role is based in either the Netherlands or Ireland.

Requirements

• 4+ years directly relevant work experience, specifically handling international legal content removal requests
• Excellent communicator with experience collaborating and bringing alignment across multiple functions
• Proactive, motivated self-starter who thrives in unstructured environments; and is able to work and make informed decisions independently
• Strong writing and project management skills
• Native proficiency in the Turkish language
• Data-driven approach to problem-solving
• Superior organizational skills and attention to detail
• Prior experience in a global team and working across time zones with flexibility on working hours

Responsibilities

• Primarily handle legal removal requests from governments, law enforcement, private parties (lawyers/solicitors), and users; applying high standards of care and attention to detail
• Review and process requests related to user data policy issues, including legal demands from law enforcement and government agencies
• Handle high-risk internal escalations with poise, excellent judgement, and clear communication
• Identify and communicate trends and synthesize customer/partner feedback to influence program & team objectives. Bring your analysis to a level that can be shared with senior stakeholders, focusing on insights
• Define and measure operational metrics to evaluate timeliness and quality of service, policies and procedures
• Proactively take ownership of assigned work/projects from conception to completion, while actively seeking feedback and proactively communicating about progress
• Review existing processes and make recommendations for impactful and right-sized solutions and efficiency gains
• Work with the Legal and Public Policy teams, and cross-functionally with Safety, Community, and Engineering to efficiently carry out your responsibilities
• Participate in the Trust & Safety Policy emergency on-call rotation, which reviews and processes Emergency Removal Requests and Emergency Disclosure Requests on a 24x7 basis

Preferred Qualifications

• Experience in working on user data policy issues and user information requests is a plus
• Additional language expertise (e.g. Dutch, Spanish, Arabic, Indonesian, Japanese, etc) is a plus

Benefits

• Private Medical, Dental and Vision Benefits
• Personal Retirement Savings Account with matching contribution
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Cycle to Work and Tax Saver schemes
• Flexible Vacation & Reddit Global Days Off
• Private Pension plan with Employer-matching
• 100% employer-sponsored group medical plan
• Income Replacement Programs