UltraCare Liaison

Summary

Join Ultragenyx, a biopharmaceutical company focused on rare diseases, as an UltraCare Liaison (UCL) to promote Dojolvi for LC-FAOD and contribute to the commercialization of gene therapies for MPSIIIA and GSD1a. This field-based role requires strong business acumen, communication skills, and a proven track record of sales success. You will be responsible for territory analysis, patient diagnosis and care, HCP education, and building relationships with key stakeholders. The position offers a competitive salary, annual bonus, equity incentives, and a comprehensive benefits package including generous vacation time, volunteer days, long-term incentives, employee wellbeing benefits, fitness reimbursement, tuition sponsoring, and professional development plans.

Requirements

• Bachelor’s Degree required
• 8 years with 5+ years being in the healthcare/biotech industry, inclusive of 3 years of field-based experience in account management, sales, and/or field reimbursement
• Documented track record of field sales success
• Strategic business acumen and cross-functional and collaborative leadership with internal stakeholders including marketing, medical, clinical operations, and patient services
• Demonstrated experience effectively presenting clinical/scientific information required
• Approximately 50 - 60% (dependent on geography) travel is required; overnight travel is required as needed
• Must live in territory geography
• Territory includes: Portland/Seattle Territory subject to change based on business need #LI-Remote

Responsibilities

• Serve as territory business owner with a focus upon impact and territory analysis
• Other key areas of focus include optimizing: i) patient diagnosis and care through HCP education, ii) educating HCPs about Ultragenyx approved products, iii) assisting with treatment fulfillment
• Ability to develop and nurture effective business relationship management with key stakeholders, including HCPs, Registered Dieticians, Genetic Counselors, Pharmacists, and related support staff
• Proactively builds effective working relationships with internal/external stakeholders; can drive agreement/decisions from multiple stakeholders; ability to understand people’s emotions and flex communication style
• Can adjust their approach based on different stakeholder needs, concerns, or audience member to drive alignment and meet their work goals
• Develop and maintain a strategic territory business plan focused on key academic centers, community targets within priority specialties, territory opportunities and challenges
• Determines and implements suitable travel schedule and call plan on a daily/weekly basis to ensure both adequate and highly effective coverage for all key accounts
• Executes programs, high impact in-services, and other educational opportunities for their territory
• Timely completion of compliance trainings, internal product & disease state trainings, Veeva administration, monthly expense reports, and all other administration expectations

Preferred Qualifications

• Rare disease experience is preferred
• Experience launching biopharma/pharma products successfully is preferred

Benefits

• This position is eligible for annual bonus and equity incentives
• Generous vacation time and public holidays observed by the company
• Volunteer days
• Long term incentive and Employee stock purchase plans or equivalent offerings
• Employee wellbeing benefits
• Fitness reimbursement
• Tuition sponsoring
• Professional development plans