User Risk Strategist - Data Analytics

Summary

Join Stripe's User Risk Strategy team and partner with cross-functional teams to design and execute strategies for improving risk controls and user experience. Drive risk strategy for company-level initiatives, conduct research and data analysis to evaluate risk performance, and utilize quantitative analysis to create optimal solutions balancing risk management and user satisfaction. You will encourage innovation, represent Stripe in external engagements, and leverage metrics to drive decisions and evaluate performance. The ideal candidate is analytical, objective, a problem solver, and comfortable working in a fast-paced, ambiguous environment. This role requires strong collaboration, communication, and leadership skills.

Requirements

• 5+ years of professional experience, preferably in Financial Services, Payments or fintech industries
• 5+ years experience in a role with an emphasis on data analysis and/or a strong technical background
• Proficient in SQL or coding
• Proven analytical approach to decision-making, leveraging metrics to guide objectives and performance assessments
• Demonstrated track record of deriving insights from complex or technical problem spaces and evangelizing actionable product recommendations
• Experience overseeing execution and delivery of highly-strategic programs; proven ability to take complex issues and turn them into actionable next steps, hold others accountable, and meet deadlines
• Experience communicating to all levels of management. Including strong writing skills with experience writing strategy documents, one-page project updates, and proposals
• Strong collaboration and relationship-building skills, with an ability to influence stakeholders across organizations
• A results-driven mindset, capable of leading and motivating teams to achieve ambitious goals
• Comfort and desire to operate in an ambiguous, innovative and quickly changing environment with shifting priorities (this is a must!)

Responsibilities

• Drive risk strategy for company-level strategic initiatives, including partnering with Stripe’s Product, Legal, Operations, Sales, and Partnerships teams to solve risk problems and ensure a positive experience for Stripe’s users
• Conduct research and data analysis to evaluate Stripe’s current risk performance, formulating and prioritizing long-term strategic plans for growth
• Utilize quantitative analysis to create optimal solutions that effectively balance risk management and user satisfaction
• Encourage innovation by challenging existing processes and presenting multiple viable solutions along with execution criteria
• Represent Stripe in key external engagements with critical partners and customers

Preferred Qualifications

• Experience in a client-facing role, managing relationships with large, global, and complex organizations
• Experience in risk management, compliance, or product enablement
• Experience working in payments and/or tech industries
• Strong understanding of Stripe’s business and products, with a proactive approach to research and self-starting initiatives