UX/Web Strategist

Summary

Join Algolia as an UX/Website Strategist and play a critical role in shaping user experiences across our digital presence. You will define and optimize user personas, craft user-centered journeys, and ensure our website meets business goals and user needs. This role involves user research, competitor analysis, and collaboration with cross-functional teams. You will advocate for the user, translating research findings into actionable website improvements. The position requires proven UX design experience, strong understanding of user-centered design principles, and proficiency in user research methodologies. Algolia offers a flexible workplace model, empowering employees to choose where and when they work.

Requirements

• Proven experience in UX design, user research, web strategy, or related roles
• Strong understanding of user-centered design principles (color theory, typography, layout), information architecture (web structure), and best practices
• Experience with wireframing and prototyping tools (e.g., Figma, …) creating mock-ups to visualize user flows and interactions on a website
• Ability and proven experience in conducting interviews, surveys, usability testing and analyzing research to understand user pain points and needs
• Familiarity with website analytics tools (e.g., Google Analytics, Amplitude…) to measure and optimize user journeys
• Excellent organizational and project management skills, with the ability to manage multiple projects simultaneously
• Strong collaboration skills to work effectively with cross-functional teams, including designers, developers, and marketers
• Must be located in US Eastern or Central Time Zone

Responsibilities

• Optimize Persona/User-Based Journeys: Analyze and refine user journeys, ensuring each step is optimized for engagement, satisfaction, and conversion. Act as an advocate for our users and build empathy across Algolia
• Persona Definition: Work with internal Research & Insights team to develop and maintain detailed user personas based on user research, analytics, and business goals to inform website strategy and design decisions
• Website Structure & Hierarchy Planning: Design the overall website structure and information hierarchy to improve navigation, usability, and user experience
• User Research and Analysis: Conduct comprehensive user research, including methods such as surveys, A/B testing observation studies, interviews, usability testing, etc., to understand user needs, behaviors, and pain points. Analyze findings to inform design and optimization decisions
• Landing Page Prototypes: Create wireframes and prototypes for landing pages that prioritize usability and a seamless user experience, working closely with designers and developers to bring concepts to life
• Competitor Research and Analysis: Conduct ongoing competitor analysis to identify trends, benchmarks, and opportunities for improvement within the user experience and design
• User Interface Design & Usability Testing: Collaborate with designers to create intuitive user interfaces and lead usability testing to ensure designs are functional, user-friendly, and aligned with user needs

Preferred Qualifications

• Knowledge of basic front-end development principles (HTML, CSS, Javascript, …) is a plus
• Experience in competitor benchmarking and industry analysis
• Strong problem-solving abilities and attention to detail
• Excellent verbal/written communication, brilliant interpersonal skills, and be ‘culturally-aware’
• Enormous energy and a sense of humor

Benefits

• Remote US: Base Salary Pay Range $120,000 — $152,000 USD
• Algolia’s flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an individual’s impact, contribution, and output, over their physical location. Algolia is a high-trust environment and our team members have the autonomy to choose where they want to work and when