The Matian Firm is hiring a
VA Collections Specialist

Summary

Join our team as a VA Collections Specialist and play a crucial role in minimizing financial loss by implementing receivable and collection procedures. This position will partner with the Finance Team and Legal Department to ensure customer complaints are addressed.

Requirements

• 2+ years of collection experience in a law firm a plus
• Bilingual (English/Spanish) with full proficiency
• Excellent written and verbal communication skills
• Advanced experience in MS Word and Excel
• Familiarity with legal accounts software is desired
• Strong attention to detail
• College degree or equivalent years of experience

Responsibilities

• Monitor accounts receivable reports and update payment status information related to past due accounts
• Data Entry for all accounts
• Reconcile the account receivables ledger to ensure that all payments are accounted for and properly posted
• Follow up with attorneys on an ongoing basis to track collection efforts and to respond to individual requests regarding account information and/or analysis
• Maintain client contact to resolve disallowances and ensure prompt resolution and payment
• Work closely with the Collections Manager and Management on firm reporting
• Verifies vendor accounts by reconciling monthly statements and related transactions