Veterinary Healthcare Virtual Assistant

Summary

Join the Hello Rache family as a Veterinary Healthcare Virtual Assistant (VHVA) and work directly with veterinary clinics/practices in the USA. As a VHVA, you will help improve workflow, save time, and remove the burden of in-room documentation. You will have responsibilities such as live virtual scribing, attending to patient communications, and managing appointment calendars. To be successful, you must be a graduate of any animal healthcare profession, have experience with pet insurance, and be proficient in medical terminologies and practices.

Requirements

• You are a graduate of any animal healthcare profession
• You have experience with pet insurance
• You can speak and write well in English. Proficient with medical terminologies and practices
• You can connect with a variety of people and build rapport
• You have good attention to detail, especially in written reports
• You are comfortable with virtual technologies and can quickly learn
• Internet speed must be at least 10mbps for both download and upload
• Have reliable computer hardware and software (will be verified by our tech team)
• Have a webcam and headset
• Able to work at night i.e 11 pm-8 am (8 am - 5p m Arizona time)

Responsibilities

• Live virtual scribing
• Attend to patient communications and interaction (phone/email/video)
• Respond to inquiries about healthcare services/tasks
• Gather medical or insurance information
• Manage appointment calendar
• Update patient chart records
• Research helpful information
• Handle administrative tasks/back-office in a medical setting (e.g. fax/file management, transcription)

Benefits

• Competitive Pay Rates
• Free Training & Certification
• Work From Home
• Long-Term Work Relationship
• US-Based Clients
• Passionate Community