Vice President and GM, Product - Team Suite

Summary

Join Toast, a leading restaurant management platform, as a General Manager (VP-level) to lead the fast-growing Team Management Line of Business. Define and execute the strategic vision for this business unit, ensuring alignment with company goals. Transform Toast's Team Management suite into an industry leader in the SMB space, driving its P&L and accelerating growth. Oversee Product, Strategy, Engineering, and Customer Experience functions, collaborating with other teams. Drive Toast's vision to revolutionize team management in the hospitality industry. This role offers the opportunity to impact the success of customers and steer a dynamic, fast-growing segment of the business.

Requirements

• 15+ years in product management within the SaaS industry, preferably with experience in small business-oriented platforms
• Proven success leading and scaling large R&D organizations and managing multiple stakeholders in a fast-growth environment
• Track record of launching product innovations that delight customers, grow market share, while balancing existing customer needs and priorities
• Demonstrated ability to oversee and grow a P&L
• Exceptional ability to attract, develop, and retain top talent, building a high-performing, collaborative team
• Adept at navigating ambiguity, solving complex problems, and driving strategic change

Responsibilities

• Define and execute the strategic vision for Toast’s Team Management Line of Business, ensuring alignment with broader company goals
• Turn Toast Team management suite into an industry leader in the SMB space
• Drive the P&L for the Team Management LOB and accelerate growth of the business
• Oversee all Product, Strategy, Engineering, and Customer Experience functions
• Collaborate with operations, onboarding, and customer success teams
• Drive Toast’s vision to revolutionize team management in the hospitality industry

Preferred Qualifications

Familiarity with team management solutions (e.g., payroll, scheduling) or restaurant technology is a strong plus

Benefits

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs