Virtual Office Assistant

Summary

Join our team as a Virtual Office Assistant! This full-time, remote position offers a fantastic opportunity to work with a growing company in the dental industry. You will play a vital role in ensuring smooth operations by verifying insurance, scheduling appointments, handling payments, and managing claims. The ideal candidate possesses 2-3 years of experience in a similar role, strong communication skills, and proficiency in MS Office Suite. This position requires a reliable internet connection and the ability to work independently and as part of a team. The work schedule is Monday to Friday, 9:00 pm to 6:00 am Philippine Time (8:00 am to 5:00 pm CST).

Requirements

• Minimum of 2-3 years of experience in roles such as Admin Assistant, Virtual Assistant, or similar positions
• Proficiency in MS Excel, MS Word, and tech-savvy skills are essential
• Strong writing and communication abilities are required
• Demonstrated initiative, productivity, and a sense of responsibility are necessary traits
• Ability to work effectively in a team, reliability, integrity, and competence in job execution are crucial
• The candidate must possess a reliable internet connection

Responsibilities

• Verify insurance and call on outstanding insurance claims
• Scheduling appointments, contacting patients, and following up
• Collect and post payments and record receipts
• Work aging report to ensure all claims are paid properly
• Submits dental claims to insurance companies online, by mail, and by fax
• Appeal non-paid procedures by either calling or sending a narrative

Preferred Qualifications

Possession of a college degree or level in Science or Accounting, or equivalent qualification is an advantage