Remote Ward Admin Assistant

Summary

Join our growing team as a Ward Admin Assistant and help manage day-to-day operations, providing trusted medication management services.

Requirements

• Strong command of the English language
• Excellent customer service and communication skills
• Well-organized with efficient administrative abilities
• Positive attitude, attention to detail, and the ability to remain calm in high-pressure situations
• Comfortable with Microsoft Office Suite (Outlook, Excel, Word) and willing to learn bespoke software

Responsibilities

• Manage facility onboarding and General Practitioner (GP) referrals
• Oversee Next of Kin (NOK) consent management
• Process claims and complete reviews on the PPA Portal
• Book travel for team members and manage email inbox administration
• Engage with key stakeholders such as pharmacists, GPs, and practice managers

Benefits

• Permanent work-from-home set-up
• Dayshift (Australian business hours)
• Full-time job
• HMO
• Paid leave
• Christmas Bonus equivalent to 1 month's wage (pro-rata)