Weekend Inbound Phone Sales Specialist

Summary

Join A Place for Mom as a Welcome Advisor and become an expert resource for families seeking senior care options. Working remotely, you'll manage inbound leads, conduct consultations, educate families on customized care solutions, and act as a liaison between families and providers. Success is measured by meeting daily production benchmarks, including referring families and scheduling tours. This full-time position offers a competitive base salary plus uncapped bonuses, comprehensive benefits, and the opportunity to make a meaningful impact on the lives of seniors and their families. The role requires strong sales experience, excellent communication skills, and proficiency in using computer systems. A flexible schedule including weekend and holiday shifts is required.

Requirements

• Two or more years of experience in inside sales/inbound call center
• History of exceeding sales targets
• Ability to multitask; simultaneously talk on the phone and take notes on the computer
• Strong computer and typing skills necessary, including Word and Excel and ability to learn and navigate internal CRM system
• Successfully complete new hire training program

Responsibilities

• Work in a growing, fast-paced industry as an expert resource for families on senior care options, delivering an exceptional experience aligned to our company mission
• Take inbound, pre-screened leads working remotely from your home office as an inside sales representative, working an assigned shift with strong schedule adherence
• Conduct in-depth initial consultation calls with families
• Educate families on customized senior care options, and work to find the senior living communities and home care providers that best match their needs
• Act as the liaison between families and senior housing communities or care providers

Benefits

• 401(k) plus match
• Dental Insurance
• Health Insurance
• Vision Insurance
• Paid Time Off