Wine Advisor, Sales Agent

Summary

Join Naked Wines as a remote Wine Advisor Team Agent! This role focuses on outbound sales campaigns, contacting customers to build personalized wine selections. Success requires meeting sales targets and providing exceptional customer service. You'll need strong sales experience and the ability to build customer loyalty. This 100% remote position is open to candidates residing in California, Colorado, or Kansas. Competitive compensation includes hourly pay, commission, annual bonus, and comprehensive benefits.

Requirements

• Are independently driven
• Have a solid background in sales
• Understand how to drive customer loyalty and knowledge
• Strive to exceed goals and targets
• Negotiate like a pro and effectively manage relationships
• Think on your feet to solve complex customer issues
• Are smart but humble
• Have demonstrated experience of giving customers a world class experience
• Must have the ability to connect to the internet
• Must live in the state of Colorado, California or Kansas for payroll tax purposes
• Must be eligible on your own to work in the US to qualify

Responsibilities

• Perform outbound sales through phone and text-based campaigns
• Work independently and within a team towards meeting specific sales, contact, and service targets with an expectation to meet or exceed these goals daily
• Gain knowledge of products, promotions, and winemakers in order to provide the most relevant and pertinent information to customers
• Provide the highest levels of service to provide solutions to customers in order to ensure that shipments are received in a timely and expected manner
• Provide support to the service team during high-volume periods
• Other tasks, duties, or special projects as assigned

Preferred Qualifications

• 2-3 years of relevant sales experience
• A combination of education and experience will be considered
• Wine knowledge

Benefits

• $21.63/ hour + Commission
• Annual Bonus
• Health, Dental, Vision Insurance - 90% employee coverage, 60% dependent coverage. Eligible Day 1
• Holiday allowance - 34 days of paid time off, including 20 days of accrued paid time off (PTO) and 12 paid company holidays. Paid time off also includes your Birthday, plus one additional day for Volunteer Efforts
• Retirement plan - Through Vanguard. 4% employer match
• Wine allowance - $50 a month towards your Nakedwines.com account
• Gym contribution - Up to $25 a month towards a gym membership
• Personal Pathways - the Company will pay up to $500 annually towards personal development training related to your career interest
• Company Share Plan