Wine Advisor Sales Agent

Summary

Join Naked Wines as a Wine Advisor Team Agent and revolutionize the wine industry by connecting wine drinkers with the world’s best winemakers. This 100% remote role, available to California, Colorado, or Kansas residents, focuses on outbound sales campaigns to current customers. You will build personal connections, tailor wine cases, and meet sales targets while providing 5-star customer service. Success requires independent drive, sales experience (wine knowledge a plus), and the ability to exceed goals. The role involves outbound phone and text campaigns, product knowledge, customer support, and collaboration with the service team. Naked Wines offers competitive compensation, including commission, annual bonuses, and comprehensive benefits.

Requirements

• Are independently driven
• Have a solid background in sales (wine knowledge is a plus)
• Understand how to drive customer loyalty and knowledge
• Strive to exceed goals and targets
• Negotiate like a pro and effectively manage relationships
• Think on your feet to solve complex customer issues
• Are smart but humble
• Have demonstrated experience of giving customers a world class experience
• Must have the ability to connect to the internet- We do not have an allowance for this
• Must live in the state of Colorado, California or Kansas for payroll tax purposes
• Must be eligible on your own to work in the US to qualify. An employer-sponsored work visa is not currently available for this role

Responsibilities

• Perform outbound sales through phone and text-based campaigns
• Work independently and within a team towards meeting specific sales, contact, and service targets with an expectation to meet or exceed these goals daily
• Gain knowledge of products, promotions, and winemakers in order to provide the most relevant and pertinent information to customers
• Provide the highest levels of service to provide solutions to customers in order to ensure that shipments are received in a timely and expected manner
• Provide support to the service team during high-volume periods
• Other tasks, duties, or special projects as assigned

Preferred Qualifications

• 2-3 years of relevant sales experience preferred
• A combination of education and experience will be considered

Benefits

• $21.63/ hour + Commission
• Annual Bonus
• Health, Dental, Vision Insurance - 90% employee coverage, 60% dependent coverage. Eligible Day 1
• Holiday allowance - 34 days of paid time off, including 20 days of accrued paid time off (PTO) and 12 paid company holidays. Paid time off also includes your Birthday, plus one additional day for Volunteer Efforts
• Retirement plan - Through Vanguard. 4% employer match
• Wine allowance - $50 a month towards your Nakedwines.com account
• Gym contribution - Up to $25 a month towards a gym membership
• Personal Pathways - the Company will pay up to $500 annually towards personal development training related to your career interest
• Company Share Plan