Workday HCM/HRIS Analyst

Summary

Join Grafana Labs' People team as a Workday HCM/HRIS Analyst to support their Workday platform, including HCM, Absence, Global Benefits, and more. You will troubleshoot issues, build reports and analytics, provide guidance to the People team, design Workday business processes, create training materials, and maintain security. This role requires a subject matter expert with strong technical skills, organizational abilities, and project management experience. The position involves some international travel and demands a fast-paced, detail-oriented approach. The ideal candidate will have experience in a high-growth startup environment and possess excellent communication and analytical skills. Compensation includes equity and a bonus (if applicable).

Requirements

• 6 months+ experience configuring and supporting Workday HCM (ideal candidates will have experience supporting several of these additional modules: Absence, Advanced Compensation, Talent/Performance, Journeys, Peakon, Benefits, Payroll)
• Experience in a high-growth startup environment with constant change as your companion
• A passion for being organized, with incredibly strong project management skills
• You will need to be detail oriented, love multi-tasking and have excellent follow through skills
• A customer service, highly-approachable role ensuring that everyone, locally and internationally, views you as a “go to” person
• Excellent communication in all channels (in person, online, in writing) and are able to form strong working relationships both in person and virtually
• Strong analytical skills, with the ability to create custom reports, use complex spreadsheet formulas and analyze data in order to draw conclusions and make recommendations
• You will be process oriented and enjoy creating process and structure where there may be ambiguity and be skilled at finding creative solutions to non-obvious problems
• You will also be in the detail and happy to own your administrative tasks through to completion

Responsibilities

• Support system users, troubleshooting issues, and providing timely resolution, leveraging Workday Community/support to resolve complex escalation points
• You will be the point person to answer questions and help enable teams
• Build and maintain custom reports, tools and analytics to meet team needs
• You will be well versed in the different reporting types (Advanced, Matrix, Transposed, etc), calculated fields, prompts, and filters
• Provide guidance to the People team by understanding current processes and timelines, and making recommendations on how we can leverage Workday functionality to provide elevated solutions that enhance compliance, streamline processes, and reduce errors
• Build and design Workday business processes to ensure efficient workflows for end users
• Create change management documentation and training to support cross functional teams on new features
• Configure and maintain security roles and permissions to ensure data protection and privacy
• Create Inbound EIB templates and mass loading data as needed

Benefits

• Equity
• Bonus (if applicable)