Workday LMS Consultant

Summary

Join Cross River Bank, a fast-growing financial technology company, as a Workday LMS Consultant for a 2-4 week assignment. Partner with the Talent Management team to configure, troubleshoot, and enhance Workday Learning. Ensure a seamless learning experience for employees by optimizing Workday configurations, building reports, and providing user support. This role requires strong technical expertise, problem-solving skills, and a passion for learning and development technology. The ideal candidate will have 2+ years of relevant Workday Learning administration experience and advanced Microsoft Office Suite skills. This is a temporary assignment with an hourly range of $50.00-$75.00.

Requirements

• Bachelor's Degree in HR, Business, Information Systems, or related field; equivalent experience considered
• 2+ years of relevant Workday Learning (LMS) administration experience
• Strong proficiency in Workday Learning (LMS), with experience in system administration and configuration highly desired
• Experience with Workday security roles, business processes, and reporting
• Strong understanding of Workday reports, including how to generate, customize, and analyze learning-related reports to track course completion, compliance, user engagement, and training effectiveness
• Advanced skills with Microsoft Office Suite (SharePoint, Outlook, Teams, Excel, PowerPoint)
• Demonstrated problem-solving skills and ability to analyze complex information
• Highly motivated and detail-oriented with keen analytical skills
• Commitment to continuous improvement and process optimization

Responsibilities

• Ensure historical records have been uploaded and catalogued appropriately, including retroactive enrollments
• Maintain documentation repositories for system processes and configurations; refine Course Catalog with organized naming conventions
• Optimize Workday configurations, including business process modifications, security administration, and learning security segments
• Build new learning reports and dashboards to provide insights on learning trends, compliance training, and engagement
• Provide technical support and guidance on how to advise employees, managers, and PXT teams on Workday Learning functionality
• Assist in configuring campaigns and reminders, draft communications, and identifying opportunities for employee touchpoints
• Refine user guides, QRGs, and training materials for Workday Learning
• Develop Instructor guides for attendance management, system features, and best practices
• Assess current state, understand training needs, and provide guidance on optimizing the Workday Learning experience
• Recommend system improvements and process enhancements to drive engagement and efficiency (familiarity with Microsoft Teams integration and Outlook a plus)
• Conduct ad hoc data projects and cross-collaborate for reporting requirements

Preferred Qualifications

Familiarity with SCORM, xAPI, or other e-learning standards

Benefits

Hourly Range: $50.00 - $75.00