Better Health is hiring a
Wound Care Peer Support Coach

Summary

The job description is for a Peer Support Coach position at Better Health, a startup in the home medical supply industry that provides end-to-end care solutions. The role involves conducting peer support coaching calls, providing education on wound care topics, and constructing personalized follow-up emails and educational tools. The ideal candidate has firsthand experience with chronic or recurring wounds conditions, excellent interpersonal skills, organizational skills, comfort using technology, and is comfortable with flexible session-based 1099 contracting work.

Requirements

• Have firsthand experience with chronic or recurring wounds conditions
• Interested in flexible session-based 1099-contracting work
• Excellent interpersonal skills and comfort talking on the phone
• Excellent organizational skills, ability to prioritize tasks, and work independently within established procedures
• Comfortable with technology (we are a start-up, and use a variety of technology apps including Google Suite and our our software portal)

Responsibilities

• Conduct peer support coaching calls with Better Health members
• Provide education around basic wound care topics such as reinforcing doctor prescribed wound care routines, informing about how and when to seek clinical support, and teaching wound healing optimization
• Construct personalized follow up emails and educational tools for members

Preferred Qualifications

• Knowledge of medical terminology, common products, and evidence-based condition-specific best practices preferred
• Secondary degree (Associates, Bachelors, etc) or at least 3 years professional experience, professional certification required if applicable