Remote 3D Design & Implementation Specialist

Summary

Join CLO Virtual Fashion as a 3D Design & Implementation Specialist to shape the future of the apparel and textile industry through our true-to-life 3D garment simulation technology. As a technical role in constant evolution, you will work with global brands to implement 3D workflows, provide technical support, and contribute to innovation.

Requirements

• Strong base in the CLO Software and/or Marvelous Designer
• Knowledge of our platforms CONNECT and CLO-SET
• Experience as a designer or pattern maker, preferably in the apparel industry, with a strong understanding of garment construction and the apparel/accessory development process
• Excellent knowledge in Pattern Making
• Knowledge in the Adobe suit is a must (especially Photoshop & Illustrator)
• Knowledge of other 2D CAD software (Modaris, Gerber, Optitex, etc..) and other 3D software (blender, Rhino, 3dsMax, etc...) is a strong plus
• Good professional writing skills
• Good presentation and public speaking skills
• Must be fluent in English & French; an additional language is a plus

Responsibilities

• Present inspiring software demos and product presentation
• Be the central point to guide corporate clients in their 3D implementation strategy
• Provide technical support to corporate clients in their usage of CLO, CLO-SET and the other solutions we develop and maintain a high level of user satisfaction
• Be a corporate user advocate and liaison to other teams; identify corporate user challenges and partner with other departments to develop solutions / resolve issues
• Monitor and assess software utilization at key client accounts, collaborating with Business Development Managers to identify growth opportunities and support the development of strategic initiatives
• Train on and off-site new and existing corporate users to help them become proficient in CLO, CLO-SET and the other solutions we offer
• Participate in client projects on and off-site (open to international travel)
• Collaborate with the CLO Design & Implementation team (locally and globally) to organize and facilitate events/ projects to create corporate user engagement and awareness of our products
• Create informative tutorial videos for our YouTube channel and PDF guides to educate our corporate and individual user communities
• Help the Customer Experience department organize open workshops and other user engagement events/projects for our global Individual user community
• Create 3D content for user engagement, social media, and various initiatives
• Collaborate with software developers and UX designers to propose innovative features and/or feature improvements
• Follow up with the development team on bugs and crashes reported by users
• Beta Test the latest CLO versions before release and report any feedback/bug/crash to the development team

Benefits

• WFH Allowance
• Refresh month after 5 years of ancestry in the company
• 1 week extra holidays between Christmas and new years
• 50% coverage of the Navigo pass