Bloomreach is hiring a
Academy Content Consultant

Summary

Join Bloomreach as an Academy Content Consultant and help empower users through onboarding processes and ongoing product education. Collaborate cross-departmentally, apply instructional design principles, and create engaging learning experiences.

Requirements

• Strong command of English (B2+)
• Project Management skills: attention to detail, effective communication, and time management skills
• Strong interpersonal skills
• Eagerness to quickly learn about new topics
• Ability to innovate and solve problems creatively
• Motivation and willingness to work on large, time-sensitive projects
• Interest in cross-departmental collaboration

Responsibilities

• Design and develop engaging and effective learning experiences, including e-learning modules, instructor-led training materials, quizzes, and other supporting learning resources
• Collaborate with subject matter experts (SMEs) and stakeholders to analyze learning needs, gather content, and define learning objectives
• Apply instructional design principles and best practices, challenge current processes, and drive innovation
• Supervise the video post-production process with our external vendor, managing production schedules and ensuring brand consistency
• Facilitate productive cross-departmental collaboration to support product adoption, ensuring regular and effective promotion and knowledge sharing
• Contribute to the wider team initiatives focused on portfolio optimization, modularization, and the creation of learning journeys
• Own a selection of courses and ensure proper maintenance and constant improvements

Preferred Qualifications

Previous experience in teaching or the customer education sphere is a plus

Benefits

• A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes
• We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day
• We believe in flexible working hours to accommodate your working style
• We work remote-first with several Bloomreach Hubs available across three continents
• We organize company events to experience the global spirit of the company and get excited about what's ahead
• We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer
• The Bloomreach Glassdoor page elaborates on our stellar 4.6/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5
• We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company
• Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges
• Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins
• Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)
• The Employee Assistance Program -- with counselors -- is available for non-work-related challenges
• Subscription to Calm - sleep and meditation app
• We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones
• We facilitate sports, yoga, and meditation opportunities for each other
• Extended parental leave up to 26 calendar weeks for Primary Caregivers
• Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location
• Everyone gets to participate in the company's success through the company performance bonus
• We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts
• We reward & celebrate work anniversaries -- Bloomversaries!