Access Support Specialist Trainee

Summary

Join Deutsche Telekom IT Solutions, a leading ICT employer in Hungary, as a technical support specialist. You will provide software and telephone support for antenna station (2G/4G/5G) technical developments. Responsibilities include managing incoming calls and changes, liaising with on-site contractors, and facilitating information exchange between technicians and expert groups. This role requires active full-time student status, German (B2) and English (B1) language proficiency, and a minimum of 20 hours of flexible weekly work. A precise, team-oriented approach, and stress tolerance are essential.

Requirements

• Maintain active, full-time student status
• Demonstrate German language proficiency (minimum B2 level)
• Demonstrate English language proficiency (minimum B1 level)
• Commit to a minimum of 20 hours of flexible work per week
• Exhibit a precise and accurate approach to work
• Display a team-oriented attitude
• Possess stress and monotony tolerance

Responsibilities

• Provide software and telephone support for Deutsche Telekom's antenna (2G/4G/5G) station technical developments
• Administer incoming calls and changes related to antenna station developments
• Maintain telephone contact with on-site contractors
• Support information exchange between on-site technicians and expert groups

Preferred Qualifications

Remote work possibility (within Hungary only)