Account Manager, Partner Success

Summary

Join Xero's Partner Success team as an Account Manager and contribute to the growth of our Partner Channel. You will build and maintain relationships with accountants and bookkeepers, guiding them in adopting Xero and increasing their client base's usage. This role involves frequent remote meetings with partners, attending conferences and events, and executing quarterly plans to advance partner success. Success is measured by subscription and revenue growth, meeting attendance, opportunity creation, CRM data integrity, and effective territory management. The ideal candidate is a sales professional with B2B experience thriving in fast-paced environments, aligning with Xero's values, and passionate about our purpose. Xero offers a comprehensive benefits package including generous paid leave, wellbeing initiatives, private medical insurance, and flexible working.

Requirements

• Have experience of working in b2b sales
• Have enjoyed success in a fast paced sales environment
• Live to our values and buy into the culture in our close-knit team
• Be hungry to succeed for yourself, our Partners, the team and the wider business
• Be open to feedback and willing to reach out to your manager and colleagues for help
• Understand people, be genuinely curious and know when to adjust your style to fit different conversations
• Be passionate about our purpose- making life better for people, small businesses, their advisors and communities around the world

Responsibilities

• Grow and maintain relationships with Xero Partners (Accountants & Bookkeepers)
• Guide partners to speed up adoption of Xero across their client base
• Meet remotely with Partners to understand their businesses and position how Xero can work with them more closely
• Attend conferences and events
• Execute on a quarterly plan to take all Partners further along their Xero Journey
• Ensure subscription & revenue growth
• Attend online meetings
• Create opportunities
• Maintain integrity of CRM Data
• Demonstrate excellence in territory management and forecasting

Preferred Qualifications

Suit a Xero Practice accountant managing a portfolio of clients who is looking to move into a sales role

Benefits

• Very generous paid leave to use however you’d like (plus statutory holidays!)
• Dedicated paid leave to care for your physical and mental wellbeing
• Employee Assistance Program to access mental health care for you and your family
• Private medical insurance
• Gym passes
• Employee resource groups
• 26 weeks of paid parental leave for primary caregivers
• Employee Share Plan
• Beautiful offices
• Flexible working