Account Manager, SMB

Summary

Join Skillsoft's Global Knowledge team as an SMB Account Executive and drive top-line revenue growth. You will be responsible for acquiring new customers and expanding existing accounts within a dedicated territory. This role requires strong prospecting skills, technical communication abilities, and experience selling to IT, HR, and L&D departments. Success in this position involves exceeding sales targets and effectively leveraging each stage of the sales cycle. Skillsoft offers competitive compensation, including commissions, and a comprehensive benefits package.

Requirements

• Exhibits strong prospecting skills and be able to technically communicate to IT teams and developers
• Salesforce and Outlook proficiency
• Ability to exceed sales targets, a keen understanding of the steps involved in a sales cycle and ability to leverage each stage to advance the sale
• Ability to operate with a sense of urgency, competitiveness, and demonstrate a positive winning attitude
• Negotiation skills to effectively communicate based on value and time to close
• Solid understanding of client requirements with ability to clearly articulate the company's offerings to develop solutions to meet those requirements
• 5+ years of technical sales experience in a new business/acquisition capacity with an Associate’s degree or 3+ years with a Bachelor’s degree or commensurate experience
• Business development/hunter and farmer role sales experience
• Experience selling directly into IT, Human Resources and Learning & Development departments and have successfully delivered against annual targets based on monthly objectives
• Ability to follow established processes and provide constructive feedback on processes
• Experience managing and resolving customer objections and rejections
• Be process oriented and responsible for strategy development and execution
• Possess critical thinking, research skills and adaptability, while being able to focus on what matters to the customer

Responsibilities

• Drive top-line revenue growth through new customer acquisition and expansion of our Global Knowledge solutions line footprint within a dedicated prospect list
• Responsible for prospecting and managing a designated territory to maximize revenue growth
• Work as part of broader international SMB sales team
• Own responsibility to meet and exceed revenue & sales goals
• Win by representing a solution line with key competitive differentiators
• Influence customers and prospects at the IT and development leadership level
• Establish strategic plans and objectives to drive desired business growth
• Partner with other Account Executives, marketing and support resources in the successful advancement of critical opportunities and market penetration

Benefits

Medical, dental, vision, and paid time off