Account Specialist, Affiliate Marketing

Summary

Join Acceleration Partners as an Account Specialist and manage the day-to-day operations of multiple affiliate programs. This remote position involves managing affiliate communications, reporting, and account maintenance, including recruitment, newsletters, fraud checks, and data analysis. You will collaborate with your manager and peers to maximize program effectiveness and create growth opportunities. The ideal candidate will have 1-2 years of work experience, although affiliate marketing experience is not required. Success will involve proficiency in program operations, strong client and affiliate relationships, and independent issue resolution. Within a year, you will become an integral part of each program, developing new ideas and improving processes.

Requirements

• 1-2 years of experience- background in online marketing, e-commerce, or affiliate marketing beneficial
• Bachelor’s degree or equivalent work experience
• Advanced proficiency in Excel (v-lookups, pivot tables, formatting, etc.)
• Ability to travel when necessary for conferences and team meetings

Responsibilities

• Account & Client Communication
• Build and maintain client and affiliate communications, including creative newsletters and updates about promotions, program developments, and general client information
• Develop relationships with clients and partners to understand their goals and objectives, providing clear and proactive communication across channels
• Reporting & Data Management
• Utilize Excel (pivot tables, v-lookups, etc.) to produce detailed reports, track performance, and analyze data for insights and trends
• Summarize findings and provide actionable recommendations to optimize program performance
• Proactively track key metrics and report on campaign performance
• Strategy Execution & Task Ownership
• Own and manage client tasks with minimal supervision, ensuring deadlines are met and tasks are completed accurately
• Prioritize tasks effectively, flagging any potential delays and keeping the team informed
• Consistently leverage tools and client tracking platforms to support program goals
• Program & Portfolio Management
• Manage multiple affiliate campaigns, maintaining a balanced focus across each, and organizing tasks by priority
• Identify areas for process improvement, and provide proactive support to peers and clients
• Manage risks, track fraud, and ensure compliance with program terms and conditions
• Team Collaboration & Growth
• Collaborate with peers and management to contribute ideas for process improvements and training
• Serve as a resource for peers and help drive continuous improvement across the team, sharing best practices and insights

Preferred Qualifications

• Familiarity with affiliate networks and SaaS platforms (e.g., ShareASale, Commission Junction, Impact) is a plus
• Knowledge of HTML is a plus
• Strong sense of curiosity
• Critical thinker
• Confident and comfortable being uncomfortable
• Flexible, resilient, coachable
• Relationship and service oriented
• Proactive and outcome oriented
• Strong work ethic and personal standards

Benefits

• 100% remote work for everyone
• Group medical, dental, and vision coverage insurance (with opt-out benefits)
• 401K with matching
• Open Paid Time Off
• Summer & Holiday company-wide shut-down weeks in July and December
• Volunteer and Birthday Time Off
• Focus Fridays
• Paid Parental Leave Benefits
• Wellness, Technology & Education Allowances
• Paid sabbatical leaves, donation matching, and more!!