Advisory Business Consultant

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Hitachi Solutions

πŸ“Remote - Costa Rica

Summary

Join Hitachi Solutions as an Advisory Consultant and contribute to client projects across Advisory Disciplines, combining Organizational Change Management (OCM), Business Advisory, and Learning. As a versatile consulting professional, you will interpret and execute strategies enabling end-user adoption readiness, supporting value realization and ROI for clients. Key responsibilities include facilitating workshops, conducting stakeholder interviews, understanding data needs, supporting the creation of user flows and personas, assessing and executing change management strategies, designing learning experiences, developing training and communication plans, mapping business processes, supporting the identification of business value metrics, and creating product backlogs. A Bachelor's degree and 3+ years of professional consulting experience are required. Strong understanding of change management methodologies and experience in learning design and development are also essential. Additional requirements include willingness to travel and proficiency in the Microsoft suite. Benefits include a bonus plan, medical, dental, and vision coverage, life insurance, disability programs, retirement savings with company match, paid time off, and flexible work arrangements including remote work.

Requirements

  • Fluent in Business English for professional communication required
  • Bachelor's degree required; Master's degree in related fields (e.g., Organizational Development, Instructional Design, Business Administration) is a plus
  • 3+ years of professional consulting experience
  • Strong understanding of change management methodologies; certifications such as Prosci are advantageous
  • Experience in learning design and development, including various delivery methods
  • Excellent interpersonal skills that enable effective relationship development and management
  • Effective written, visual, and verbal communication with proficiency across the Microsoft suite and related tools, with the ability to articulate complex concepts to diverse audiences
  • Adaptable and resilient, with the ability to work in ambiguous situations
  • Willingness to travel across the United States & Canada as requested by clients

Responsibilities

  • Facilitate collaborative discovery workshops and envision sessions to define future state business processes
  • Participate in stakeholder interviews to identify group impacts, support assessments, and to understand business processes/end user experience
  • Understand data needs, engage in data gathering activities, and perform subsequent analysis to identify patterns and understand gaps to assess the current state and future state needs
  • Support the creation of, understand, and interpret user flows and personas
  • Assess and execute change management strategies to minimize resistance and bolster change adoption
  • Design and develop learning experiences through various adult learning methods and learning development formats
  • Develop and deliver training, communication plans, and coaching strategies
  • Map current and future state business processes
  • Support the identification and measurement of business value metrics, and report on progress to internal and external audiences
  • Create and refine product backlogs

Preferred Qualifications

  • Experience with advanced learning development software (e.g., Camtasia, Articulate, Storyline) is a plus
  • Strong visual design and development skills are beneficial
  • Experience in helping organizations implement Microsoft technologies, including Dynamics, Azure Services, Data and Analytics, and Power Platform a plus
  • Experience working in agile project teams and with distributed teams using collaboration tools

Benefits

  • Bonus Plan
  • Medical, Dental and Vision Coverage
  • Life Insurance and Disability Programs
  • Retirement Savings with Company Match
  • Paid Time Off
  • Flexible Work Arrangements including Remote Work

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