Advisory Solution Consultant

Summary

Join ServiceNow as an Advisory Solution Consultant, a dynamic role focused on data engineering and integration using ServiceNow's Workflow Data Fabric, NowAssist, and Agentic AI. You will be a key technical advisor, leading technical discovery sessions, designing data architectures, and collaborating with various teams. Responsibilities include building compelling solutions and demonstrations, showcasing the platform's value to key customers, and supporting the presales lifecycle. The ideal candidate possesses 5+ years of experience in technical presales or consulting, a strong technical background in data engineering, and exceptional stakeholder management skills. This role requires expertise in data integration technologies and software development practices. ServiceNow values inclusivity and encourages applications from diverse backgrounds.

Requirements

• 5+ years of experience in technical presales, solution architecture, or consulting roles, with a demonstrated track record in enterprise-scale data integration and analytics solutions
• Strong technical background in data engineering, including hands-on experience with data ingestion tools, ETL processes, data modeling, storage solutions (relational and NoSQL databases), and analytics platforms
• Deep familiarity with integration technologies, including REST APIs, SOAP, JSON, JDBC, data pipelines, streaming data platforms, and middleware technologies
• Working knowledge of software development practices and proficiency in programming languages and technologies such as JavaScript, AngularJS, ReactJS, HTML5, CSS, SQL, Python, or equivalent
• Experience with low-code/no-code application development platforms; familiarity with ServiceNow platform certifications (CSA, CAD) is strongly preferred
• Exceptional stakeholder management skills, capable of engaging diverse personas ranging from technical teams to executive-level decision-makers
• Consultative mindset with a focus on identifying and driving process improvement and operational efficiency
• Outstanding communication, storytelling, and presentation skills to articulate complex technical solutions clearly and persuasively

Responsibilities

• Serve as a key technical advisor and advocate for ServiceNow’s Workflow Data Fabric, articulating the benefits and capabilities of integrated data solutions to business and technical stakeholders
• Lead technical discovery sessions, thoroughly understand complex data integration challenges and requirements, and translate them into effective ServiceNow-based solutions
• Develop robust and innovative architectures that leverage the full potential of ServiceNow’s Workflow Data Fabric to support data ingestion, transformation, integration, analytics, and actionable insights aligned with customer objectives
• Closely collaborate with sales, product, engineering, and delivery teams to ensure comprehensive solution alignment and successful project execution
• Support the presales lifecycle from opportunity qualification through close, effectively driving sales targets with tailored data integration-focused solutions
• Maintain deep technical expertise on ServiceNow’s Workflow Data Fabric, NowAssist, Agentic AI, and stay informed of industry trends and emerging technologies in data engineering

Preferred Qualifications

Exposure to additional technologies such as Robotic Process Automation (RPA), Generative AI, Optical Character Recognition (OCR), Process Mining, and Continuous Integration/Continuous Deployment (CICD) practices is a plus

Benefits

Work Personas (flexible, remote, or required in office)