Advisory Solutions Architect

Summary

Join MongoDB's Pre-Sales organization as a Solution Architect and guide customers in designing and building reliable, scalable systems using our data platform. Collaborate with sales executives to solve business problems, leveraging MongoDB solutions to win deals and drive business growth. Work with diverse clients, from startups to large enterprises, acting as a trusted advisor. This customer-facing role, based in Toronto with a remote working model, requires strong technical and communication skills. You will design and architect scalable applications, advise customers on optimization strategies, and partner with sales to drive account success. Continuous innovation and improvement of MongoDB solutions and processes are also key responsibilities.

Requirements

• Ideally, 12+ years of related experience in a customer facing role, minimum 7 years of pre-sales experience while navigating complex enterprise software sales cycles with multiple stakeholders
• Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience designing with scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Presented at industry conferences, published articles, papers or blog posts sharing expertise and showing thought leadership
• Demonstrated ability to drive effective collaboration with Sales Leadership at the Regional Director level to proactively identify strategies driving growth across multiple Sales Reps / Accounts or Industry Verticals
• Demonstrated strong understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• The ability to travel up to 25%
• A Master’s degree or equivalent work experience

Responsibilities

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimization strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members. Show thought leadership through publication of articles, public speaking sessions or panels
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

Preferred Qualifications

• Experience with database programming and data models
• Experience in data engineering or AI/ML projects
• Experience in transforming legacy systems and platforms into modern, scalable, and efficient technology stacks
• Experience in SRE practices
• Proven ability to up-level the broader organization - for example by sharing best practices or creating reusable assets
• A MongoDB Certification
• A Cloud Provider Certification

Benefits

• Flexible paid time off
• 20 weeks fully-paid gender-neutral parental leave
• Fertility and adoption assistance
• Registered Retirement Savings Plan (RRSP) with employer match
• Mental health counseling
• Backup child and elder care
• Health, dental, and vision benefits offerings