Aem Business Systems Analyst

Summary

Join Blue Acorn iCi's delivery team as an experienced Business Systems Analyst specializing in Adobe Experience Manager (AEM) projects. You will play a crucial role in translating client needs into actionable user stories and collaborating with technical teams to deliver high-quality ecommerce solutions. This position requires strong stakeholder management skills, experience eliciting and documenting requirements, and a deep understanding of business operations and systems. You will work closely with clients and internal teams throughout the project lifecycle, from requirements gathering to user acceptance testing. The ideal candidate possesses a Bachelor's degree, 2+ years of AEM experience, and proven success in fast-paced environments. Blue Acorn iCi offers a competitive benefits package.

Requirements

• Available for occasional travel to meet in person at one of the offices in either Chicago, IL or Milwaukee, WI
• 2+ years of technical business analyst experience working hands-on with Adobe Experience Manager
• Bachelor’s degree in Computer Science, Information Systems, Business, or other related field
• High level of business acumen coupled with technical understanding of ecommerce sites and CMS platforms
• Demonstrated success in a fast-paced, team-oriented environment
• In-depth knowledge of business operations and systems requirements processes
• Ability to foster relationships across different business units as well as with clients
• Proven ability to successfully manage complex project deliverables
• Experience working within a defined SDLC

Responsibilities

• Establish and foster stakeholder relationships and manage client expectations
• Work with our client’s business stakeholders to understand their business goals, strategies, plans and requirements
• Plan and facilitate requirements discovery workshops
• Lead the elicitation and documentation of our client’s requirements
• Ensure requirements meet client needs while remaining within the defined project scope
• Develop use cases, user stories, and other artifacts
• Collaborate with Technical Architects and Development Leads to ensure that the technical solutions meet the desired business outcomes
• As part of a project team, communicate the business requirements and functional specifications during internal refinement sessions, sprint planning, and as support for the development team throughout the implementation process
• Provide recommendations for business process redesign and documentation as needed for new technology
• Investigate problems and defects that arise during implementation and deliver or recommend solutions
• Planning and supporting User Acceptance Testing
• Maintain documentation on system functionality and features
• Complete other duties as assigned

Preferred Qualifications

• Experience with project management tools, enterprise-level content management systems, software development methodologies (Agile, Waterfall) and ADA accessibility tools
• Experience with translating business requirements into workable ADA complaint business solutions
• Familiarity with at least one of accessibility validation techniques using tools such as Accessibility Management Platform, AXE Chrome Plugin, FireEyes, Total Validator, WorldSpace
• Experience working with or implementing other Commerce systems like Magento/Adobe Commerce, SalesForce Commerce Cloud, or Shopify Plus

Benefits

• Medical, dental and vision insurance
• Life insurance
• Disability
• Paid time off
• 401(k)