Ai Prompt And Language Specialist

Summary

Join Keywords Studios as a part-time, remote AI and linguistic content builder, contributing to the development and improvement of content moderation solutions. You will build and maintain linguistic content in Italian, ensuring accurate and context-based classification of online harms. Responsibilities include data generation, red-teaming, quality audits, and collaboration with the Client Success team. Native Italian fluency and in-depth cultural understanding are crucial, along with excellent written and spoken English. Experience in moderation or gaming, and studies in cultural fields, are beneficial. The role offers employee benefits including health and dental care, and an employee assistance program.

Requirements

• Native level fluency (Italian)
• Have an in-depth understanding of the cultural specificities that govern the usage of the language
• Be capable of following and executing deliverable according to a planning autonomously and on constrained timelines
• Be capable of documenting pertinent cultural information into a knowledge repository, you enjoy doing research related tasks
• Be capable of presenting your observations and information in a digestible format such as reports, presentations, or documents
• Native speaker of required language (Italian)
• Excellent written & spoken English
• Computer literacy: Microsoft Office Suite, Google Suite
• Communicative and outgoing you like to share your ideas with others
• Enjoy working in a team but are autonomous and capable or driving your own work
• Have strong critical thinking & decision-making skills
• Willing and understanding that Trust & Safety roles imply being exposed to unpleasant content at times

Responsibilities

• Build and maintain their language of expertise in tools, using your knowledge of both the language and the cultures which speak this language to ensure that classification is accurate, and context based
• Classify words/phrases based on a defined taxonomy of online harms
• Review chat data to ensure accurate classification and address misclassifications as needed
• Analyze data for trends and create classification improvement plans based on impact
• Identify and add vocabulary based on client requests, global issues, current events, and other trends
• Collaborate with the Client Success team to answer client questions and assist in tackling problems they may be facing within their communities
• Participate in developing new and better ways of detecting content intended to circumvent content moderation
• Support product testing when needed and identify and report product outages
• Use various tools to curate and build datasets for evaluating and testing models and/or prompt effectiveness
• Label or analyze data for our data scientists to assist in training AI
• Test for potential harms in new AI features, evaluate response, report results
• Work with internal teams to refine policy input for AI
• Contribute native language prompts to red-teaming library for future use
• Label audit data provided
• Report results, identify areas of weakness and recommendations for improvement

Preferred Qualifications

• Moderation experience either professional or hobby
• Experienced gamer
• Studies in cultural fields for the locale (sociology, ethics, education, anthropology etc.)
• Experiences related to inclusivity, child protection, or legal protection

Benefits

• Health and dental care
• Employee Assistance Program