AI Quality Analyst Intern

Summary

Join Job&Talent as an AI Quality Analyst Intern and contribute to the future of work by ensuring the quality of data that powers our AI systems. You will analyze audio calls, identify patterns and inconsistencies, and provide feedback to improve AI performance and decision-making tools. This internship offers a front-row seat to a transformative area in tech, allowing you to make a direct impact on how we understand candidates and scale hiring. You will work closely with product, engineering, and operations teams, contributing to scalable quality assurance guidelines for voice and text data. The role requires strong critical thinking and detail-oriented listening skills, along with fluency in English. This is a hands-on opportunity to grow professionally and make an impact in a fast-paced, innovative environment.

Requirements

• A highly detail-oriented listener with strong critical thinking skills
• Someone studying or recently graduated in Linguistics, Psychology, Data Science, Communication, or a related field
• Curious about AI, natural language processing, and the intersection of people and data
• Comfortable working with large sets of qualitative data and extracting meaningful insights
• Fluent in English (C1+)

Responsibilities

• Listen to and evaluate real candidate calls to assess clarity, tone, structure, and quality of interactions
• Identify patterns and inconsistencies in call data, flagging issues that could affect AI performance
• Provide structured feedback that improves both human processes and machine learning outputs
• Help build scalable guidelines for quality assurance across voice and text data

Preferred Qualifications

• Other European languages are a BIG plus
• Experience with transcription, annotation, or customer service quality assessment

Benefits

Competitive salaries and benefits