Analyst II, Study Start Up Operations

Summary

Join AbbVie as a Clinical Development Operations Subject Matter Expert, providing support for clinical trial-related systems, particularly focusing on SSU activities. You will lead the maintenance of the Vault Clinical system, address stakeholder inquiries, analyze requests, and conduct cross-functional meetings. Responsibilities include creating reports and dashboards, updating work instructions and SOPs, leading system integrations, and supporting new staff onboarding. This global remote position requires a Bachelor's degree, 5+ years of relevant experience, and proficiency with Veeva Vault Clinical. AbbVie offers a comprehensive benefits package including paid time off, medical/dental/vision insurance, and a 401(k).

Requirements

• Bachelor's degree required with min. 5 years relevant industry experience or equivalent experience
• Proficient use of electronic systems
• Three years experience using Veeva Vault Clinical application management
• Proficient knowledge of clinical trial management systems and procedures
• Experience in clinical trial business process
• Strong communication skills (oral and written) and proven effective, collaborative interactions with colleagues
• Strong Interpersonal skills with the ability to communicate with clarity, flexibility, and adaptability to changing requirements
• Experience working with remote/virtual teams
• Proven analytical, critical thinking and organizational skills
• Proven effective, collaborative interactions with colleagues. Proactive and positive team player
• Operates independently with the ability to manage several projects at the same time
• Proficient knowledge of clinical documentation business procedures
• Proficient use of Excel

Responsibilities

• Lead business level maintenance of Vault Clinical system
• Triages and provides answers to stakeholder system-related questions
• Analyze stakeholder requests and suggestions
• Lead stakeholder SME and cross-functional meetings and maintains a positive working relationship with internal/external customers and colleagues
• Proactively identify and communicate issues that could affect the quality of data, systems or processes providing proposed or developing alternative solutions, to ensure corrective action is implemented as appropriate
• Create, run, and analyze reports and dashboards within Vault Clinical. Produce metrics to socialize
• Lead creation or updates to Work Instructions, Job Aids, and SOPs related to Vault Clinical and leads process trainings
• Provides suggestions and feedback regarding issues or potential improvements and leads functional area continuous improvement projects and/or work streams
• Lead system integrations with VAULT Clinical
• Operates independently, leads as a Subject Matter Expert
• Partners with functional areas representatives and IT
• Supports Management with onboarding process of new staff
• Complies with GCP, AbbVie SOPs and functional area processes

Preferred Qualifications

Experience with SmartSheet

Benefits

• Paid time off (vacation, holidays, sick)
• Medical/dental/vision insurance
• 401(k)
• Short-term incentive programs
• This is a Global Remote position