Api Analyst

Summary

Join Connectbase, a rapidly growing SaaS company, as an API Analyst within the API Centre of Excellence (ACE) Team. You will be responsible for analyzing and developing API specifications, supporting existing APIs, troubleshooting issues, and maintaining documentation. This role requires collaboration with internal teams and external suppliers. The ideal candidate possesses a Bachelor's degree or equivalent experience, minimum 5 years of relevant experience, and excellent communication skills. Connectbase offers competitive compensation, including a target of $65K plus bonus, and a generous benefits package.

Requirements

• Bachelor’s degree or commensurate working experience; Engineering, Computer Science, or related field preferred
• Minimum 5 years of relevant experience
• Excellent written and oral communications skills with the ability to effectively communicate across the organization as well as directly with Connectbase suppliers
• Practical experience of the Software Development Lifecycle, including understanding the value of good requirements, clear specifications and the importance of communication between analyst, engineer and testing team members
• Previous technical experience with APIs, including experience with SOAP and REST APIs

Responsibilities

• Analyze new Serviceability and Quoting API supplier specifications and produce new product development specifications for implementation to the Connectbase API platform. This will include directly working with Connectbase’s supplier network to complete the documentation
• Review existing API implementations in the Connectbase API platforms and produce new product specifications for continued operational maintenance and support
• Support the Connectbase Customer CARE team to investigate and resolve issues with existing Supplier API implementations
• Produce and maintain API Implementation documentation for both API development and future API support, including both technical implementation requirements, business implementation details and ongoing production support details; Supplier technical contacts, supplier business contacts, known API issues, support guidelines as learned during analysis and development
• Participate in API Implementation, Acceleration and Migration projects as required to evolve the Connectbase API Quoting platform

Preferred Qualifications

• Telecom experience relating to Data networking
• Familiarity with JSON and XML data
• Experience with SQL (MySQL) and NoSQL (MongoDB) databases
• Experience with coding languages (js, java, other)

Benefits

• Competitive compensation based on your background and level of experience with the opportunity for career advancement in a rapidly growing SaaS company
• Target of 65K plus bonus
• Health, dental, vision
• Vacation allowance
• Retirement
• Further employer covered benefits