Api Implementation Expert

Summary

Join EcoVadis, a leading provider of business sustainability ratings, as a Technical Project Manager. You will manage technical projects involving internal resources, clients, and software partners, integrating our systems into procurement platforms. Coordinate with various teams (Product, Engineering, Marketing, Customer Success) to ensure project success. Manage our API versioning program and associated projects. This role requires a bachelor's degree, 5+ years of IT project management experience, and familiarity with APIs, REST, JSON, etc. You will lead teams, demonstrate creativity, and proactively manage risks. EcoVadis offers competitive salaries, personal growth opportunities, and various benefits.

Requirements

• Hold a Masters or bachelors degree in computer science or equivalent
• Have 5+ years of project management experience in a SaaS or technology environment, specifically with integration or implementation projects
• Possess a solid understanding of SaaS platforms, APIs, and integration tools
• Have experience in managing cross-functional teams and executing large-scale, multi-phase projects with multiple stakeholders
• Demonstrate strong analytical and troubleshooting skills with the ability to resolve complex integration challenges
• Possess excellent verbal and written communication skills, with the ability to present to both technical and non-technical audiences
• Have a proven ability to work directly with clients, managing expectations, addressing concerns, and driving project success

Responsibilities

• Provide technical guidance and support to clients during integration, ensuring that expectations are clearly defined and met, and serve as a functional/technical expert on EcoVadis API capabilities and use cases
• Define and manage the EcoVadis API migration program for partners and customer
• Coordinate internal resources and third parties/vendors/partners for the flawless execution of projects and sunsetting of previous API versions for external users
• Serve as the primary point of contact for internal teams and clients throughout the integration process, ensuring alignment on goals, timelines, and deliverables
• Work with engineering, product, sales, customer success, and other relevant teams to ensure smooth and timely project execution
• Proactively identify potential risks or roadblocks in the integration process and develop strategies to mitigate them, keeping projects on track. Report and escalate to management as needed
• Maintain detailed project documentation, including requirements, status updates, and post-integration reviews. Provide regular updates to internal stakeholders on project progress. Create and maintain comprehensive project documentation
• Ensure that integrations are implemented with high-quality standards, including troubleshooting and resolving issues
• Gather feedback from customers and internal teams to improve integration processes and methodologies

Preferred Qualifications

• Hold PMP, Agile/Scrum certifications, or similar credentials
• Have a background in software development or a technical field
• Have prior experience working specifically with SaaS integrations, APIs, or system-to-system integrations
• Possess knowledge and experience working with procurement software solutions
• Have exceptional verbal and written communication skills in English. Additional language is a bonus

Benefits

• Support with all the necessary office and IT equipment
• Optional (fully covered or co-financed) health care and life insurance
• Multisport card and wellness allowance
• Multicafeteria
• Lunch card
• Annual performance bonus
• Flexible working hours
• Remote work from abroad policy
• French and Polish classes
• Internet and Electricity bill allowance
• CSR activities
• Modern, pet-friendly office in the city center (next to Rondo ONZ)
• Community service day when volunteering