Sylogist, Ltd. is hiring a
Application Consultant
closedSylogist, Ltd.
π΅ ~$180k-$230k
πRemote - Canada
Summary
The job is for an Application Consultant at Sylogist, a company that provides SaaS solutions to non-profit, government, and education sectors. The role involves implementing and upgrading Sylogist applications, working with customers to solve their business needs, and managing trade-offs between customer expectations and project objectives.
Requirements
- A minimum of 5 years of experience in software implementations with a working knowledge of computer networks is required
- Excellent communication and time management skills complimenting your ability to assist the customer with change management
- Experience with Serenic Navigator or Microsoft Business Central is a must
- In-depth knowledge of accounting, business practices, and processes required with specific knowledge/experience in fund accounting a strong plus
- Must possess excellent time management and personal organization skills with efficient, disciplined work habits to ensure successful handling of multiple projects in progress simultaneously
- Must have excellent customer service skills
- Strong verbal/written communication and presentation skills and Microsoft Office skills, especially Microsoft Excel, are required
- Some travel is required, both domestically and internationally, so you should have a passport
Responsibilities
- Perform Sylogist systems configurations based on Sylogist's methodologies, best practices and an understanding of the customerβs business processes learned through requirements gathering and design and analysis
- Perform supporting activities necessary to the overall success of the project such as data conversion, report creation, end user training, user acceptance and the creation of end-user documentation
- Exhibit strong leader abilities and collaboration with project managers to develop and manage to a project charter, schedule and supporting plan
- Troubleshoot issues during implementation and upgrades, which may require escalation to our Support and/or Product Development teams
- Document functional and technical requirements for functionality that requires delivery via software customization to meet the customerβs need
- Work with Development to ensure solutions are programmed to match processes defined in the design and a quality solution is delivered to the customer
- Manage communication of priorities and risks with the implementation team
- As needed, support business development with requirements analysis, demonstrations, responses to RFP's, estimates and proposal preparation
- Work closely with and take direction from the Project Manager and Director of Customer Care
- Work closely with and take direction from the Principal Consultant on international projects
Preferred Qualifications
A bachelorβs degree is preferred
Benefits
- Experience a company where you can really make a meaningful impact
- Enjoy a healthy work-life balance
- Benefits that cover health, wealth, and wellness
- An environment where most of our employees are remote
This job is filled or no longer available
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